Specialist - Software Development & Engineering
Skills
About the role
Hyderabad, Telangana
Requisition ID 2026-124351 Category Engineering & Software Development Position type Regular
Your opportunity
Schwab Description:
At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.
Schwab India Description:
Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.
Organization / Role Description:
The Schwab Corporate Systems Operations Support Team, part of Corporate IT, is looking for a Production Operations Engineer to support the critical internal platforms that power our Compliance and Legal functions. In this role you will independently own the day-to-day health of these systems, respond to incidents, and drive improvements that make our platforms more reliable over time. When issues arise, our team focuses on fast restoration of service, learning from incidents, and strengthening reliability.
What you have
What you'll do
Independently troubleshoot and support production Compliance and Legal systems to ensure availability and performance
Monitor systems and applications, respond to alerts and incidents, and own resolution through closure
Lead post-incident analysis for the issues you handle and turn findings into concrete reliability improvements
Support daily batch and ETL processing, including validation and exception handling
Contribute to automation of deployment, infrastructure, and monitoring
Improve documentation, runbooks, diagrams, and operational processes
Partner with engineering, agile, and support teams to prioritize backlog work and incidents
Participate in an on-call rotation with escalation support
Responsibilities will include
Provide support for production incidents and daily batch/ETL processing across the Compliance and Legal application stack (e.g., eCounsel, Actimize/CDD, Compliance, Supervision, Relish, OFSAA, Informatica)
Work with technical and agile teams to prioritize backlog work and incidents
Automate deployment, infrastructure, and monitoring tools and systems
Enhance, maintain, and support Linux and Windows platforms
Support disaster recovery planning and testing
Perform root cause analysis and develop remediation plans to improve reliability
Drive resolution of issues and provide status updates to stakeholders
On-call support
Other duties as assigned.
Required Qualifications
What you have
3+ years of hands-on production support or systems engineering experience
Bachelor's degree in computer science or a related discipline, or equivalent experience
Solid hands-on experience with Windows and/or Linux
Ability to work independently, prioritize your own queue, and drive incidents to resolution with limited guidance
Strong verbal and written communication skills
Experience with enterprise batch scheduling tools (Control-M a plus)
Experience with Remedy/SmartIT a plus
Experience with Splunk a plus
Exposure to Compliance and Legal applications a strong plus
Exposure to cloud platforms (AWS, Azure, or GCP) a plus.
Preferred Qualifications
Evaluates moderately complex problems by analyzing data and spotting trends
Keeps others informed about workstream developments and updates
Applies business intelligence and industry insights to support decision making
Experience with Compliance and Legal Business applications
Desire to learn business context and metrics around Compliance and Legal applications
What’s in it for you
At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.
Our base benefits, wellbeing, and total rewards include:
Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
Education assistance for continued learning to help you grow
Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
Childcare (creche) reimbursement for eligible employees
Transportation and meal benefits that support your day-to-day work
Group life, personal accident, and critical illness insurance
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