Manager, L&OD Programs and Operations

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

Position Summary

The Program Manager, Learning & Organizational Development (L&OD) plays a critical role in shaping the learning ecosystem across Nestlé USA. This role manages enterprise development programs, partners with HR and business leaders, oversees learning systems and platforms, and ensures operational excellence across the L&OD portfolio. The ideal candidate is a strategic thinker, a flawless operator, and a passionate advocate for learner centric development. This role will be based in Arlington, VA and will report up to the Sr. Manager, L&OD over programs and operations.

Key Responsibilities

Program Management

Manage targeted development programs and the Rive Reine portfolio

Oversee nominations, seat allocations, communications, and participant tracking

Maintain the NextLevel App, SharePoint & vendor management for all programs

Coordinate speakers, facilitators, vendors, logistics, contracts, and communications

Project manage and implement any new programming year over year

Learning Platform Support

Escalation point for GROW platform content, reporting, and user support

Deliver nomination, Rive Reine, and learning metrics reporting

Provide ad hoc analysis to inform decision-making and strategy

Ensure data accuracy, user access, and system optimization

Stakeholder Management & Vendor Management

Serve as primary support for HRBPs and HRBP Points of Contact

Partner with TPM, DE&I, Analytics, and program sponsors to ensure alignment and execution

Manage internal and vendor led contract processes

Partner with Procurement and Legal to create, edit, or renegotiate agreements

Maintain documentation and contract records

Budget & Financial Management

Track and forecast L&D budgets

Support consolidation of the Organizational Development budget

Manage vendor profiles and SAP transactions

Oversee invoice inbox and purchase order tracking

Project & Operations Management

Lead project management for key L&OD

Support class planning, marketing coordination with Tech, and process improvements

Requirements & Minimum Education

Bachelor's degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, or related field (required)

Experience

Minimum 7 years in learning & development, organizational development, training, talent management, or consulting

Experience managing complex programs and cross-functional stakeholders

Preferred experience with LMS Systems, SAP & PowerBI

Ability to travel up to 15%

Skills & Capabilities Communication & Collaboration

Excellent verbal and written communication skills

Ability to translate complex concepts into simple, actionable processes

Strong partnership skills and ability to influence without authority

Project & Program Management

Proven ability to plan, manage, and execute large-scale programs

Comfort with ambiguity and agility in fast-moving environments

Creative problem-solving under pressure

Technical & Analytical

Proficiency with learning platforms and emerging learning technologies

Ability to analyze data, generate insights, and support strategic decisions

Ability to pilot, iterate, and pivot based on feedback

The approximate pay range for this position is $113,000 to $170,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 411713