Risk Transformation & Delivery Analyst

Description

Risk Transformation and Delivery Senior Analyst

Role Summary

The Risk Transformation and Delivery Senior Analyst supports the Risk Management leadership team in driving strategic execution, operating effectiveness, and enterprise alignment. This role partners closely with the Chief Risk Officer (CRO), Risk leadership, and key enterprise functions to deliver high‑quality executive materials, manage strategic initiatives, and support the day‑to‑day operating cadence of the Risk organization. The ideal candidate is a highly organized, analytically strong professional with excellent communication skills and experience working in a complex, regulated environment.

Key Responsibilities

Responsibilities include, but are not limited to:

Strategy and Operating Rhythm Support

Support the Risk Management leadership team in executing strategic priorities, governance routines, and operating rhythms.

Coordinate leadership meetings, agendas, deliverables, and follow‑ups to ensure alignment and timely execution.

Executive and Board Materials

Prepare, review, and coordinate senior management– and Board‑level materials related to the Bank’s risk profile, risk appetite, and key risk themes.

Ensure materials are accurate, clear, and aligned with enterprise messaging and regulatory expectations.

Enterprise Collaboration

Partner with Finance, Corporate Communications, Legal, Human Resources, and other enterprise functions to support CRO and Risk leadership performance goals.

Assist with employee engagement initiatives, leadership communications, talent‑related activities, and workforce needs across the Risk organization.

Budget, Vendor, and Resource Management

Assist the Head of Risk Transformation in managing the Risk organization’s budget, including forecasting, tracking, and variance analysis.

Support vendor management activities, including onboarding, contract coordination, performance tracking, and expense oversight.

Strategic and Special Projects

Support the Risk leadership team in the planning and execution of strategic initiatives, transformation efforts, and special projects.

Conduct analysis, prepare presentations, and track milestones to ensure successful delivery of cross‑functional initiatives.

Required Qualifications

Bachelor’s degree in Finance, Business, Economics, Risk Management, or a related field.

3–6 years of experience in risk management, strategy, management consulting, financial services, or a related function.

Experience preparing executive‑level presentations and written materials for senior management audiences.

Preferred Qualifications

Experience working in a large, regulated financial institution.

Familiarity with enterprise risk management frameworks and governance processes.

Exposure to budget management, vendor oversight, or transformation initiatives.

Skills and Competencies

Strong analytical, organizational, and problem‑solving skills.

Exceptional written and verbal communication skills, with the ability to distill complex topics for senior audiences.

Proven ability to manage multiple priorities in a fast‑paced environment.

Strong interpersonal skills and ability to collaborate effectively across functions.

High attention to detail, discretion, and professional judgment.

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

Hours and Work Schedule: (4 days in office, 1 day remote)

Hours per Week: 40

Work Schedule: Monday-Friday

Work Location (s): Johnston, RI, or Westwood, MA

Pay Transparency

The salary range for this position is $94,000-$134,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Glassdoor

Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

Disability:IN Best Places To Disability Inclusion

The Banker's

US Bank of the Year