Entry Level Installation Technician

The role of Entry Level Installation Technician is to deliver the highest level of customer service while installing, servicing, and testing complex monitoring systems in a hospital environment, adhering to stringent real-time patient-data requirements. Candidate should possess strong mechanical aptitude, experience in professional system installation settings, and a willingness to learn new technologies.

MAJOR RESPONSIBILITIES:

Willingness and ability to travel 80-100% of the time (depending on market)

Complete tasks on scheduled date and within a specified timeframe while offering world-class customer service

Comply with protocols for communicating status and issues related to work orders

Troubleshoot complex network issues to ensure acceptable quality of service

Assist with and install complex, multi-phase systems composed of IT infrastructure and patient-monitoring equipment in both clinical and non-clinical environments

Provide technical review of system configurations to ensure viability of system performance

Provide management with feedback and ideas for continuous improvement

Being a valued part of a diverse and dynamic team

QUALIFICATIONS:

High school degree or equivalent

Experience in healthcare and complex networks is a plus

Professional manner, appearance, and discretion in engaging customer

Use standard office equipment such as computers, phones, medical test equipment, and hand tools

Satisfactory background check including state-specific requirements (e.g., fingerprinting)

Valid driver's license with a clean driving record

Reliable transportation for coverage area

Clean background check and clear drug screen

Self-guided and able to work independently

Strong organizational skills

CUSTOMER REQUIREMENTS:

Progressive is committed to ensuring compliance with all customer-specific mandates, including vaccinations and/or screening tests. As such, we are unable to guarantee work for any personnel who fail to meet these requirements. These requirements include documentary proof of:

Tetanus/Diphtheria/Pertussis (Tdap) - within last 10 years

Measles/Mumps/Rubella (MMR) - 2 doses or titer

Hepatitis B (HepB) - 3 doses or titer

Varicella (Chicken Pox) - 2 doses or titer or history of disease

Tuberculosis (TB) Test - within 1 year

Flu (current flu season)

Covid (not required but strongly recommended)

PHYSICAL REQUIREMENTS:

Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law

Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary

Lift carry, push, or pull up to 20 pounds, occasionally up to 50 pounds, with assistance available

Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach

Regular grasping and repetitive hand movements.