Teller Receptionist

Location: Seattle office - 601 Union Street, Seattle, WA 98101

Schedule: Monday thru Friday, 8:30am to 5:00pm. Regular, reliable attendance required for this onsite/in office role.

Washington Trust Bank is looking for a dynamic candidate for our Teller/Receptionist role. If this is what next steps in your career look like – we want to hear from you!

You value your personal achievements and working with a team toward success

You value building strong relationships

You have ambition to excel in your career

You take pleasure in working with a company that values the highest level of integrity and ethics

We are looking for someone who has the drive to:

Establish meaningful relationships with customers

Use trust and respect in an effort to deepen these relationships

Maintain personal accountability in relation to the team’s responsibilities

Collaborate with managers and team members for the office strategy

The job:

Welcoming and directing customers appropriately with warmth and professionalism

Generating & distributing daily reports for the team

Processing teller transactions along with other administrative duties

Being fully equipped to speak to WTB’s products and services to support a variety of phone & in-person inquiries

Coordinate and support staff events and meetings for Seattle teams

You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your office, you will have the support of the rest of WTB, the Pacific Northwest’s largest privately held bank.

Qualifications:

Outstanding customer service skills with a positive, outgoing attitude. Ability to provide high quality service at all times and in different situations

Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar

Superior time management and organizational skills; ability to coordinate own work to keep projects on task

Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor and accurate attention to detail

High degree of PC based technical skills, including proficiency with the Microsoft Suite of products

Knowledge of basic administrative practices i.e. letter typing, filing, telephone usage, etc.

Previous cash handling skills preferred

Strong problem solving and decision making skills, using logic to solve problems with effective solutions

Required to maintain the security and confidentiality of Bank and customer information

Regular, reliable attendance is required

Mental and Physical Demands:

Ability to work well with people with diverse personalities.

Ability to work independently and complete multiple tasks.

Ability to work under pressure during peak times of day.

May be required to lift heavy bags of coin (approximately 27 pounds each).

Ability to communicate effectively on the telephone and in person, hearing and speaking clearly.

May require sitting or standing for extended periods of time and may include viewing of computer monitor for extended periods of time.

Ability to operate PC’s and other related office equipment.

Must adhere to Bank Dress Guidelines and portray a professional image at all times.

Pay Range: $24.49 to $36.73 per hour

The compensation range represents the low and high end of the base compensation range for this position located in Seattle, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE (https://www.watrust.com/assets/files/qFqeTTn6) as part of your total compensation.