SAP Consultant

We are looking for a skilled and enthusiastic SAP Consultant to join our team. In this position, you will play a key part in delivering reliable SAP solutions that underpin business operations within complex enterprise landscapes. Partnering with cross-functional teams, you will help ensure the effective execution of functional support activities and foster ongoing improvements across essential business processes.

Responsibilities

Deliver functional support across SAP modules to keep daily business operations running smoothly

Investigate and resolve incidents while upholding service quality and meeting established service level commitments

Collect and record business requirements, converting them into workable SAP solutions

Partner with technical teams to design, implement, and verify functional enhancements

Carry out root cause analysis to uncover recurring issues and recommend lasting improvements

Support change management efforts, including impact evaluation and coordination with end users

Execute unit, integration, and regression testing to ensure solution quality and reliability

Work closely with key users and business stakeholders to align SAP solutions with operational demands

Contribute to continuous improvement initiatives by embracing modern tools and industry best practices to boost efficiency

Requirements

A minimum of 2 years of applicable professional experience focused on functional support, Application Management Services (AMS), incident management, and continuous improvement of Order-to-Cash (OTC) processes within SAP ECC and SAP S/4HANA environments

Practical background in ticket handling, incident investigation and resolution, requirements gathering, change management, enhancement support, root cause analysis (RCA), and SLA monitoring, working side by side with key users and business units

Strong command of SAP Sales and Distribution (SD), together with functional expertise in SAP Transportation Management (TM), covering transportation planning, execution, and monitoring processes, distribution logistics, load management, transport orders, and integration with commercial and logistics workflows

Capability to prepare functional specifications, coordinate development activities with technical teams, execute unit and integration testing, validate interfaces, and ensure seamless integration between SAP modules and external systems

Solid communication skills, strong customer orientation, and problem-solving abilities, along with experience leveraging Artificial Intelligence tools to enhance operational efficiency and incident resolution

Proficient English skills, both written and spoken, at a B2+ level or higher

Nice to have

Familiarity with SAP-SD Sales Support functionality, including managing sales inquiries, complaints, returns, and post-sales tasks to reinforce customer service processes

We offer

International projects with top brands

Work with global teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

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