Transaction Risk Operations Analyst II

About Bluevine

Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future. Our best-in-class technology, advanced security, and deep understanding of the small business community give our customers the confidence to focus on what they do best.

Since 2013, we've supported more than 750,000 small businesses nationwide. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed.

We're innovators driven by big ideas, collaboration, and real impact. Here, you'll have the freedom to take ownership, grow your career, and make a difference for small business owners across America. Ready to shape what's next?

This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

ABOUT THE ROLE:

As a Transaction Risk Operations Analyst at Bluevine, you will be scaling our transaction monitoring operations and ensuring that our company is prepared to successfully navigate the unexpected.

WHAT YOU'LL DO:

Investigate, review, and analyze system generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc)

Identify fraud trends by analyzing data and system generated alerts for any anomalies, outliers, etc

Support with RDC (Remote Deposit Capture) daily processing

Manage and document cases of suspicious activities, ensuring all relevant details and findings are accurately recorded and maintained

Ensure compliance with all relevant laws, regulations, and internal policies. Stay updated on changes in regulations (i.e. NACHA rules) and industry best practices

Limit Risk exposure by assisting with transaction monitoring controls ideas and strategies

Participate in risk assessments and contribute to the development of risk mitigation strategies

Identify suspicious activity and work with appropriate teams to investigate and thwart the activity

WHAT WE LOOK FOR:

Bachelor's degree in Business, Finance, Economics, or related fields

2+ year of experience analyzing fraud trends in a financial institution or fintech is preferred

Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred

Detail-oriented and puts a high value on accuracy

Ability to effectively gather and analyze information in the course of investigations and reviews

A team player who is able to work on a variety of projects simultaneously

Proficiently uses Excel to create spreadsheets, models, and reports

Strong problem-solving skills

Able to clearly and effectively communicate verbally and in writing

Motivated to work on a cross-functional team in an entrepreneurial environment

Applicants must be currently authorized to work in the United States on a full-time basis

Benefits & Perks

Excellent group health coverage and life insurance

Stock options

Meal allowance

Transportation assistance (terms and conditions apply)

Generous paid time off plan, Holidays

Company-sponsored mental health benefits

Financial advisory services for both short- and long-term goals

Learning and development opportunities to support career growth

Community-based volunteering opportunities