
Assistant Manager
Skills
About the role
Posting Description:
Consultant, Client Services, Health Solutions Singapore
What the day will look like
Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
Stay abreast with the insurance markets development
Conduct Pre-renewal and/or renewals meetings with clients
Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
Handling of enquiries from both HR and employees
Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
Ensure prompt premium payment from accounts that are assigned
Skills and experience that will lead to success
Degree or Diploma from a recognised university or polytechnic
Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
2 to 5 years in the related experience
Leadership skills required to manage teams
Analytical, critical thinking and decision making
Effective collaboration across departments and organization
Ability to work under pressure and manage deadlines
Positive, influencing and willing to embrace change
Alignment to departmental and organizational vision and goals
Self-directed growth and development
Strong interpersonal and presentation skills will be an advantage
Good skills on MS systems including Word, Excel, Powerpoint required
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