BESS Strategic Customer Specialist

Location:

Barcelona, Spain

Business:

Energy Systems

Position type:

Full Time

Contract type:

Permanent Employee

Job ID:

7203

Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

About the role

GreenPowerMonitor, a DNV company, is at the heart of the global energy transition. We use data-driven digital solutions to optimize the performance of renewable energy installations worldwide.

Are you passionate about building strategic customer relationships in the energy storage sector? Do you enjoy understanding customer needs, influencing business decisions, and helping shape innovative digital solutions?

You will manage relationships with some of GreenPowerMonitor's (GPM) most strategic BESS customers, particularly with a focus on the Chinese market. Acting as the voice of the customer, you will gather market insights, identify growth opportunities, and work closely with product, commercial, engineering, and delivery teams to ensure our solutions continue to meet evolving market needs.

What will you do?

Manage and grow relationships with GPM’s key strategic BESS customers, particularly in the Chinese market, acting as a trusted advisor and primary point of contact throughout the customer lifecycle.

Drive business growth opportunities across Battery Energy Storage Systems (BESS), Hybrid Plants, and Grid applications by supporting strategic commercial initiatives and coordinating with regional sales and cross-functional teams.

Act as the voice of the customer within GPM, proactively capturing customer needs, challenges, and future requirements to ensure they are understood and addressed across the organization.

Collect and share market intelligence, including customer feedback, industry trends, competitor activity, and emerging opportunities, to support business strategy and decision-making.

Translate customer and market requirements into solution opportunities, collaborating closely with Product Management, Engineering, and Delivery teams to enhance GPM’s products and services.

Support strategic customer engagements at both technical and business levels, helping customers maximize the value, performance, and reliability of their energy storage assets through GPM’s digital solutions.

Serve as a subject matter expert for the energy storage market, sharing knowledge, mentoring commercial teams, and contributing to GPM’s growth and market positioning in the BESS sector.

What we offer

Our benefits package is specifically designed to support your physical, financial and social well-being:

Great atmosphere of working together with professionals and some of the most engaged and knowledgeable people in the industry,

Receive guidance from colleagues through coaching, mentoring and participating in international networks,

Advance your professional skills and technical expertise, through individual competence development plans and tailored training,

Be part of a world growing and renowned organization with origins dating back to 1864.

About you

To thrive and succeed, we expect you to have:

Bachelor's degree in Engineering or related technical field.

3+ years of experience in the Battery Energy Storage Systems (BESS) industry, ideally in areas such as operations, commissioning, asset management, performance monitoring, technical support, solution engineering, or related functions.

Solid understanding of BESS technologies, system operation, performance optimization, and the technical and commercial challenges faced by asset owners and operators.

Experience with customer-facing responsibilities with the ability to understand business needs, build trust-based relationships, and deliver customer-focused solutions.

Strong communication, presentation, and stakeholder management skills, with the ability to effectively engage both technical and non-technical audiences.

Professional proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, presentations, and negotiations in both languages.

Willingness and ability to travel internationally as required to support customers, business development activities, and industry events.

We are looking for a customer-focused and commercially minded professional who enjoys building long-term relationships and creating value for customers. You are proactive, curious, and eager to learn, with a strong interest in energy storage technologies and market trends. You thrive in multicultural and cross-functional environments, communicate confidently with both internal and external stakeholders, and can effectively manage multiple priorities in a fast-paced setting. Above all, you bring a strong sense of ownership, accountability, and results orientation.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Insurance

Taking care of you with travel, life, and accident insurance.

Pension Schemes

We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.

Hybrid Working

Adapting to the changing world of work around the world.

Purpose-led organization

You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.

Supportive and caring culture

We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.

Attractive rewards

We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.

Diversity, Equity and Inclusion

At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.

Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.

Working here

Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.

At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.