Payroll Associate

Join us on a journey of endless possibilities

At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

PAYROLL ASSOCIATE

Main Responsibilities

Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs

Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs

Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks

Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities

Ensure Tickets and Calls are responded within SLA timescales and to a high standard

Support System Maintenance Testing

Liaise and transact with Third Parties

SOC Controls completed on time and with the necessary evidences

Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence

Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice

Maintenance of DWIs to ensure processes are up to date and reflective of the service

All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate

Highlight to Service Manager any deviations from the standard scope of service

Ability to recognize and deal appropriately with sensitive and confidential information

Time Recording to be completed accurately and on time

Strada Security Standards are adhered and followed

Contribute to team meetings and raise any issues immediately to your Service Manager

Ensure you are up to date with all Strada HR announcements and communications

Build good relationships with all lines of businesses where appropriate

Update internal stakeholders, when needed, in a timely and accurate way

Participates in projects and activities as needed and assigned

REQUIRED EXPERIENCE

Professional / Job Experience

Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

Flexibility to support a global and fast paced environment

Attention to detail

Excellent written and verbal skills

Self-motivated and a willingness to learn

Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Education and Training

Essential

BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

1-3 years relevant experience administering PH Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

At Strada, our values guide everything we do:

Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .