Hotel Manager (Hotel101 - Manila)
About the role
Full-time
Pasay City
Application deadline: in 0 days
Hotel Manager (Hotel101-Manila)
Qualifications
Graduate of Hotel and Restaurant Management or any related course
Must have atleast 1-2 years of experience at the same role in the same environment or any relevant experience
MS Office, OPERA System and other relevant software/applications
Excellent communication, interpersonal skills
Strong Leadership and Team Building Skills
Business Intelligence and Analytical Thinking
Operational Knowledge
Financial Skills
Duties and Responsibilities
Oversees the overall operations of the hotel and provides effective leadership to hotel members
Holds regular briefings and meetings, works closely with all department heads
Handles complaints and oversees service recovery procedures
Ensure full compliance to hotel operating controls, SOPs, policies, procedures, and service standards
Leads all key property issues including capital projects, customer service, and refurbishment
Strong understanding of P&L statements and the reacts with impactful strategies
Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating, Capital, and Sales & Marketing Budgets
Manages profitability of the hotel; ensures revenue and guest satisfaction targets are met and exceeded
Delivers hotel budget goals and set other short- and long- term strategic goals for the property
Ensures monthly financial outlooks for Rooms, Food & Beverage, and Admin & General are on target and accurate
Prepares a monthly financial reporting for the Group's General Manager, Owners, and other stake holders
Draws up plans and budget (revenues, costs, etc.) for the Group's General Manager and Owners
Helps in the procurement of operating supplies and equipment
Manages and develops career progression and development for the team
Responds to audits and ensures continuous improvement is achieved
Handles Corporate clients and takes part in new client acquisition along with the sales team, whenever required
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