Reservations Team Leader (Hotel101 - Fort)
About the role
Full-time
Taguig City
Application deadline: in 0 days
QUALIFICATIONS:
Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent
Minimum of 1 year experience in Hotel or Resort, as Reservations Agents
Must have a strong user knowledge of Outlook, MS Office, OPERA PMS, Siteminder and other relevant software/applications
Must have a strong communication skills - oral and written, excellent interpersonal and relation skills
Must be detail-oriented and has good time management skills
Must be available to work flexible Full time hourse including weekends, holidays and special events
DUTIES AND RESPONSIBILITIES:
Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times
Answer guest inquiries pertaining to hotel services
Update No-shows and cancellations on all OTA's without failt to avoid and unwanted commissions.
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