In Room Dining Team Member

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of their location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

You will join our team of outstanding in-house team to deliver flawless service in a world-leading luxury hotel and ensure our guests have a luxury dining experience from the comfort of their bedroom. You will be assisting the assistant manager and supervisors in meeting the high expectations of our discerning guests. Eager to learn, you will be a confident and adaptable individual able to thrive in a high-pressure dining environment.

As a valued part of the Forte family, you will:

Cooperate well with colleagues in own team and across departments

Tailor your approach so that high quality results are achieved

Deliver discreet, understated and timely service, going that extra mile

Be knowledgeable of the hotel, our facilities and local area

Take ownership of performing the job well in line with the departmental standards

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.

We are looking for team members who bring:

Team spirit and trustworthiness

Pride to resolve guest and workplace issues

Enthusiasm for learning

You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discreet, sensitive standards of service.

This role is part-time - 32 hours.

The successful candidate will be able to work a flexible rota, including day, evening, and weekend shifts, to support our business needs.

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

Discounted rates across our collection of iconic hotels

Extensive learning and development opportunities

Meals on duty, laundry of uniforms

Social activities and events

Recognition programs

Annual awards

Occupational Pension Scheme

50% discount on food and beverages

25% discount on Spa Treatments

20% discount on Health Spa products

Cycle to Work Scheme

Local Retailer Discounts

Employee Assistance Programme

The expected salary package of a Part-Time In Room Dining Waiter is £24,000 gross per annum (salary plus discretionary service charge)