Consumer Sales Administrator (6-month FTC)

Job Information

Date Opened

22/07/2026

Job Type

Full time

Industry

Administration

Work Experience

2 years

Education Level

Grade 12 or equivalent

City

Cape Town

Province

Western Cape

Country

South Africa

Postal Code

7405

Job Description

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Our Products and Services:

Fibre-to-the-Home (FTTH)

Fibre-to-the-Business (FTTB)

Enterprise connectivity

Mobile connectivity and data management

Cloud infrastructure and more!

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

We Build Trust and Ownership

We Honour & Respect People

We Cultivate Passion & Creativity

We Innovate Feverishly

We Go the Extra Mile

We Believe in Humility

We Communicate Openly & Honestly

We Make it Fun

We Teach, Grow & Learn

We Do More, With Less

Where will the successful candidate fit in?

This position will be responsible for the processing of orders and managing all incoming communication relating to new orders.

Key Objectives

Processing of sales.

Monitoring CRM system and customer tickets raised.

Data capturing.

Contacting new clients to onboard them and complete the sales process

Following up on outstanding information and documentation

Assisting with order retention

Providing excellent customer service and ensuring a seamless onboarding experience

Supporting the sales team with administrative tasks as needed

And any other reasonable task.

Requirements

Completed grade 12 or equivalent

Minimum of 1 year experience in customer service, sales support, and administration in a similar environment

Strong communication and problem-solving skills

Highly organized with great attention to detail

Ability to work in a fast-paced environment and manage multiple tasks

Proficiency in Microsoft Office (Excel, Word, Outlook)

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.