Sales Administrator (Cape Town)

Job Purpose:

The Sales Administrator is responsible for assisting the Sales Executives with sales calls on Mustek Products and building customer relationships.

Responsibilities:

Sales Assistance

Responsible for processing orders by telephone, email or mail.

Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system.

Administrators maintain sales records and update customer records.

Provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.

Processing a high volume of product orders.

Processing invoices for all sales transactions.

Checking prices and contracts are up to date.

Reporting monthly sales results to the sales team.

Supporting the sales force with general operations to help reach the team’s objectives.

Taking phone calls from customers.

Communicating internally important feedback from customers.

Processing staff timesheets.

Dealing with and responding to high volumes of emails.

Education and Experience:

Matric

Sales and/or Marketing qualification preferred

1 year experience within ICT industry sales and marketing

Skills and Knowledge:

Exposure to chain stores

Computer knowledge, specifically MS office applications

Basic knowledge of budgeting, sales and marketing principles

ICT industry knowledge

Good administration skills

Good telephone etiquette

Good communication skills

Good people handling skills

Networking skills

Organising skills

Time management skills

Efficient computer literacy especially in MS applications