Account Executive - Retail

Overview

Microsoft’s Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing a differentiated Customer experience for our customers, del Win against competition by establishing Microsoft as market leaders, maximizing Customer spend, achieve targets (billed revenue, consumption, and adoption). Delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Account Executive - Retail, you will have the opportunity to drive Transformation in partnership with our most Strategic customers with a focus on AI, Copilot and Security to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.

Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.

Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.

Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business.

Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.

Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.

Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.

Qualifications

Required Qualifications (RQs)

7+ years experience in working in Retail, driving digital transformation, or other relevant work experience (e.g., consulting, technology)

o OR Bachelor's Degree in Business, Technology, or related field AND 5+ years experience working in Retail, or other relevant work experience (e.g., consulting, technology)

o OR Master's Degree in Business Administration AND 4+ years experience working Retail, driving digital transformation, or other relevant work experience (e.g., consulting, technology)

o OR equivalent experience

Preferred Qualifications (PQs)

Bachelor's Degree in Business, Technology, or related field AND 8+ years experience working in Retail, driving digital transformation, or other relevant work experience (e.g., consulting, technology)

o OR Master's Degree in Business Administration AND 6+ years experience working in Retail driving digital transformation, or other relevant work experience (e.g., consulting, technology)

5+ years account management experience OR equivalent

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.