Associate Customer Success

Date: Jul 24, 2026

Location:

Pune, MH, IN, 411045

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Company: WillScot

Req ID: 56512

Equipe is part of the global WillScot family of companies, where our team of nearly 5000+ people makes our company a Great Place to Work® and provides a competitive advantage in supporting our customers.

As North America’s leading provider of complete temporary space solutions, we have 260+ locations helping customers in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.

Our differentiation begins with our values, lived through our employees and aligned to the needs of our customers and communities. Learn more about our global enterprise, our values, and who we are, here.

ABOUT THE JOB: The Operations Coordinator is responsible for supporting operating success in the business. The Operations Coordinator provides critical operational and customer service support across all product lines by managing the full lifecycle of service-related activities. This role is responsible for handling inbound emergency and routine service calls, coordinating with branches, and engaging third‑party vendors to resolve customer issues efficiently; Ensuring exceptional service delivery by proactively communicating with internal teams, customers, and partners, building strong relationships rooted in trust and responsiveness.

QUALIFICATIONS, SKILLS & EXPERIENCEGraduate in any discipline with 2+ years of work experience.Proficient in MS Office (Excel, Word, Outlook).Experience working with customers and vendors via phone, email, and virtual meetings.Strong service mindset, active listening, and excellent oral/written communication.Experience in vendor negotiation (pricing, timelines, terms).Ability to meet deadlines and follow instructions in a fast‑paced environment.Strong problem‑solving abilities and a proactive approach.Able to build and maintain trusting vendor relationships through open communication.Skilled at managing multiple, changing priorities.Thrives in a dynamic, time-sensitive, collaborative environment.Strong customer presentation skills and a positive, team‑oriented attitude.Customer-focused, adaptable, and able to engage with diverse personalities.Proficient in CRM tools (e.g., Salesforce); SAP experience is a plus.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

As a global employer, we are committed to equal opportunity and fair employment practices. Hiring and employment decisions are based on job‑related skills, qualifications, experience, performance, and merit, consistent with business needs and applicable laws.

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