RPA Business Analyst

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

Overall, Purpose:

We are looking for an experienced Business Analyst to implement and enhance commodity trading and risk management (CTRM) front-office applications in ASIA region, analyze existing processes and enhancement requirements, document gaps and existing functionalities, work with a global implementation project team to facilitate implementations with minimal business impact.

In this position, you would:

Ensure that the system implemented meets business requirements; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner.

You will work as part of the Regional Project Team, interacting closely with the Regional Project Manager, other Business Analysts, and Global IT teams.

Collaborating with trading, execution, finance operations to identify, develop, and implement best practices and leading core business processes in order to drive business transformation. This includes activities such as training and communication, developments specifications, process mapping and workflow.

Business Analysis:

Understanding and documenting current business processes

Conducting gap analysis between the as-is and to-be processes, identifying gaps with existing system functionalities, reports and controls

Running workshops to identify current and best-practice procedures

Running training workshops with key stakeholders and end users

Understand system functionalities and be able to recommend solutions and improvements

Document requirement and functional specifications and work closely with the Business, Regional and Global IT teams and vendors to facilitate developments

Application Support:

Responsible for level I and II Application support (recreate issues, test scenarios, manage short term and long term resolutions)

Ensure Business incidents and requests are tracked in Service Now and the tickets are resolved within Service Level Agreement

Report on Monthly incident and requests

Act as first line support to the Business in case of issues during project and post go-live support

Help to develop and manage key stakeholder relationships

Manage after hours deployment of solutions to Production environment.

Project Management:

Support the Project Manager throughout projects (e.g. defining scope, estimating resource requirements, timelines)

Contribute to regular Project and business meetings, provide progress updates, report issues and risks

Knowledge and Experience:

3 or more years work experience as Business Analyst or Application Support Analyst

Experience in implementing commodity trading & risk management (CTRM) or ERP or supply chain/logistics applications is a must.

Experience in implementing or working with commodity trading & risk management (CTRM) systems is preferred.

Good accounting knowledge would be an advantage.

Business Analysis Certification a strong advantage.

Understanding of Project Management methodology and best practices.

Excellent Microsoft Office skills in Visio, PowerPoint, Excel, Word

Qualifications

Education:

Degree in Information Technology or related discipline with exposure to Commodity Trading or ERP or Supply Chain

Additional Information

Additional Information for the job

Diversity & Inclusion

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

A workplace culture that embraces diversity and inclusivity

Opportunities for Professional Growth and Development

Employee Recognition Program

Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.

Certified Great Place to Work