Operations Manager

Job Description: Overall work experience should be more than 9 experience in P2P

Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis

Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process

QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings

Assisting and training new/existing team members, Identifying knowledge gaps and conducting process trainings

Handle daily, weekly, monthly and ad-hoc calls with client

Be the first point of contact for SME queries via emails and calls

Initiate and drive process improvements across the team

Conduct regular one on one, motivate team members and manage conflicts

Update process documentations and process maps on a regular basis

Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis

Ensure SLA / month-end calendar timelines are achieved as per the process

Adhere to the internal and external audit requirements and provide support as per schedule

Responsibilities: Overall work experience should be more than 9 experience in P2P

Should have worked on Month close activities, intercompany reconciliations, financial statements and variance analysis

Escalation handling, clarifying concerns, seeking support and monthly evaluation of performance of the team members within the process

QCA of associate performance feedback, identifying knowledge gaps and conducting process trainings

Assisting and training new/existing team members, Identifying knowledge gaps and conducting process trainings

Handle daily, weekly, monthly and ad-hoc calls with client

Be the first point of contact for SME queries via emails and calls

Initiate and drive process improvements across the team

Conduct regular one on one, motivate team members and manage conflicts

Update process documentations and process maps on a regular basis

Experience in preparing, reviewing and upload journal entries, Accruals, Prepayments, Netting entries, reporting such as Hyperion (HFM) review and variance analysis

Ensure SLA / month-end calendar timelines are achieved as per the process

Adhere to the internal and external audit requirements and provide support as per schedule

Qualifications: Bachelor Degree in relevant field with 9-12 years of relevant experience