Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI S/4HANA Accounting

Good to have skills : NA

Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance throughout the day.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with stakeholders to ensure alignment of support activities with business needs.

Mentor junior team members to enhance their technical and problem-solving skills.

Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.

Strong analytical and troubleshooting abilities related to financial accounting systems.

Experience in managing and supporting enterprise resource planning software environments.

Ability to interpret complex system logs and identify root causes of issues.

Excellent communication skills to effectively collaborate with cross-functional teams.

Familiarity with system integration points and data flow within SAP modules.

Additional Information:

The candidate should have minimum 7.5 years of experience in SAP FI S/4HANA Accounting.

This position is based at our Jaipur office.

A 15 years full time education is required.

15 years full time education