Senior Salesforce Developer - Service & Experience Cloud

Req ID: 380132

We are currently seeking a Senior Salesforce Developer - Service Experience Cloud to join our team in Delhi, Haryāna (IN-HR), India (IN).

"SFDC Sr. Developer

Experience in Sales cloud,

Good experience in community cloud,

Experience in service cloud

How You’ll Help Us:

As a Sr. Salesforce Developer, you will have the opportunity to get in on the ground floor of a new

division created within one of the largest technology providers in the world. We are building the next

generation of digital services company and believe clients are ready for a more nimble, agile partner to

deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft,

Tableau, etc.

You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business

and as a place to grow your career with a core group of highly talented individuals across the US, Costa

Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you

achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are

part of a highly skilled team that values investing in team education and skill-building.

Why the Role Is Important:

Our Sr. Salesforce Developers are fundamental to ensuring the digital technology and related services

that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Sr. Salesforce

Developers provides our clients and team with support, leadership, and direction to make sure projects

are executed well and to deliver the engagement as promised.

Once You Are Here, You Will:

Perform development, testing, implementation, documentation within SalesForce.com

platform

Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to

other third-party solutions

Act as first point of escalation for daily service issues along with PM and be a primary point of

contact for Stakeholders

Prepare/Review Test Scripts and Unit testing of changes

Provide training, support, and leadership to the larger project team

Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended

standards

Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk

operations might be validated.

Required Qualifications:

8+ years’ experience in a Salesforce consulting role that include completing at least 5 projects in

a development role

Salesforce Platform Developer I Certification

Sales or Service Cloud Certification

3+ years’ experience developing custom business logic in APEX, writing test classes, creating

Lightning Web Components/Aura Components, Visualforce Pages and Triggers

2+ years’ experience in SFDC Developing custom business logic in Apex, creating Lightning Web

Components, Visualforce Pages, and Triggers

Good knowledge of omniscript UI modification

Building Omnistudio custom Templates

6 months+ knowledge/usage in the following:

APIs

SFDC Integration

Web Services, REST API/SOAP

DevOps process and CI: CD toolset

Sharing and Data visibility - Role hierarchy, user management, profiles etc

Usage of different asynchronous coding techniques

Developing Flows

Preferred Experience:

Prior experience with a software development methodology, Agile preferred

Knowledge of Reports Dashboards, SOQL SOSL

Knowledge of Lightning Application on Aura Framework

Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets

and OWD Setting

Experience with data migration using Data Loader

Understanding of different sandboxes

Deployment of omniscript from one environment to another environment

Hands-on experience with FlexCards and LWC experience

Hands-on experience on developing omni scripts, different types of Data raptor’s, various cards

available in omni studio

Ideal Mindset:

Problem Solver. You are creative but also practical in finding solutions to problems that may

arise in the project to avoid potential escalations.

Analytical. You like to dissect complex processes and can help forge a path based on your

findings.

Self-driven. Motivated individual who can efficiently influence delivery in complicated matrix

organization.

"

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.