System Technical Manager, Smart Security & Automation

Job ID: 22426

Location:

Satellite Hub, SG

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Description:

Responsibilities

Analyze, plan and develop requirements and standards in reference to scheduled projects

Work with system architect and pre-sales team to implement IT/OT systems and network infrastructure solutions in on-premise, cloud/GCC or hybrid environments and be able to articulate and document the solution

Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance, availability, resilience, security, manageability, maintainability and compliance.

Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensure work is completed on time.

Attend customer meetings, report regularly on progress and monitor project schedule.

Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.

Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects

Research and evaluate hardware and software technology options and weigh the cost/benefit analysis

Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.

Resolve any technical difficulties and other problems that may arise in the project

Ensure Proposed System meets project technical requirements.

Conduct Root Cause Analysis of system issues and failures and recommend solutions.

Ensure project User Acceptance Tests conducted successfully.

Requirements

Strong understanding and good knowledge in IT system infrastructure solutions.

Conversant in multiple system products and solutions including server, database, storage, virtualization / cloud infrastructure, backup solutions, automation etc.

Knowledge and hands-on experience in

Windows Server OS, Linux OS in a virtual environment

Virtualisation and Hypervisors including Nutanix

VPN, firewall appliances

Load balancers, network switches/routers

Network Monitoring (e.g. Solarwinds products)

Data Protection (e.g. Veritas)

Vulnerability Assessment (e.g. Nessus)

Identify and Access Management (e.g. CyberArk)

Certification in any of the above products are advantageous. Example: Dell EMC Certified Professional, Microsoft Certification, Redhat, VMWare, HCI, AWS, Azure, Google Cloud Professional (GCP), Hitachi Data Systems (HDS), Redhat Ansible, CCNA, CCDA, CCNP

Experience in large scale system integration environment preferred.

Proven analytical and problem-solving abilities.

Strong organizational and leadership skills

Good presentation skills

Excellent interpersonal and customer interface skills, and engage with partners, stakeholders and team members.

Self-driven and motivated individual with keen attention to detail

Able to effectively prioritize tasks in a high-pressure environment