Senior Solution Engineer

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.

The Position

Are you purpose-driven? We are. At OPSWAT, our purpose is to secure the way of life we all enjoy. We focus our innovations on protecting IT and Critical Infrastructure, such as Manufacturing, Nuclear facilities, Financial institutions, Governments, Utilities, Higher Education and more. You've probably done some interesting things in your career, but how often can you say you've contributed directly to the benefit of our global community with such a positive impact?

"Critical Infrastructure" refers to a wide variety of systems, including not only traditional on-premise and cloud-based IT systems, but can also include operational technology.

As a Solution Engineer, you'll be working alongside a peer group of talented professionals. Your job will be to uncover the customer's challenges, orient them on how OPSWAT solves those challenges, and guide them through what it takes to operationalize the solution. You'll be required to maintain proficiency in the domains we serve, expertise in the products, and the disposition that makes a customer want to enthusiastically partner with you for their success. You'll also enjoy having a voice with the product team, providing highly relevant guidance about product futures learned directly through customer interactions.

What You Will Be Doing

Work with AEs and partners to grow OPSWAT business

Manage customer requirements, expectations, and solution buy-in

Maintain and frequently deliver high-impact demos

Manage, deliver, and present detailed responses to RFPs

Nurture partner relationships and their technical understanding of OPSWAT

Speak at conferences and seminars

Conduct workshops, proof of value, and post-sale transitions

What We Need From You

Experience supporting sales to Fortune 100/500 Strategic customers

A history of developing new and expansion business with customers

Comfort in leading discussions with all customer levels (C-level to admin)

Strong presentation and demo skills

A working knowledge of Cybersecurity use cases and topology, on premise and cloud based

Experience installing and troubleshooting enterprise applications

Problem-solving abilities; skilled at identifying and resolving customer pain points

We Value Our Differences

We are committed to building a diverse and inclusive team. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

If this sounds like you, or close to you, I'd love to meet and perhaps build something great together.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.