Regional HR Operations Specialist

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll Be Doing…

In this role as Regional HR Operations Specialist you’ll own the end-to-end employee lifecycle for our Australia and Hong Kong businesses. From welcoming new hires on day one to ensuring smooth transitions during employee exits, you’ll be the operational backbone of our team. You will manage a variety of administrative and operational tasks while collaborating with key stakeholders across the region.

Your core responsibilities will include:

Serving as the primary point of contact for employee inquiries through our Workday Help system, ensuring all questions are answered within SLAs.

Engaging with pre-hires to gather documentation, manage background check investigations, and assist with onboarding activities.

Processing job changes, compensation updates, employment verifications, leave of absence requests, and health and welfare benefit enrollments/changes.

Managing employee terminations and severance administration, ensuring all paperwork meets legal standards and is completed within SLA.

Overseeing immigration data, ensuring all visa information is up-to-date and processing new applications/renewals as needed.

Maintaining personnel files in our online database and monitoring HR tools.

Maintaining strict employee confidentiality and supporting Audit/SOX activities.

What we’re looking for…

You are detail-oriented, tech-savvy, and passionate about creating a seamless employee experience.

You’ll need to have:

A Bachelor’s degree in a relevant field (e.g., Human Resources, Psychology, Business administration) or equivalent working experience.

Two or more years relevant working experience working within the Human Resources operations function.

Experience working in a Customer Service and Employee experience environment.

Hands-on experience navigating HR tools Workday or PeopleSoft.

Proficiency in G-Suite applications, and general computer applications.

Even better if you have one or more of the following:

Knowledge of HR and operational processes, alongside an understanding of Australian legislative and employment laws.

Prior experience delivering regional support.

Willingness to work on flexible working hours.

A customer-first mindset supported by exceptional written and verbal communication skills.

Meticulous attention to detail paired with strong analytical capabilities.

The ability to multitask, demonstrate a sense of urgency, and flourish in a fast-paced, demanding environment.

An understanding of project and program management methodologies.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Acknowledgement of Country...

Verizon acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to lands, waters, and communities and pays respect to Aboriginal and Torres Strait Islander Elders, past and present.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

38