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Customer Support Executive (CSE)

TECHNO SYSTEM

Ahmedabad, INonsitePosted Jul 24, 2026
Posting intelligenceActively listedReposted 3×, possible evergreen/ghost posting

Skills

excel

About the role

Job Responsibilities

Handle customer queries via WhatsApp, phone calls, and ticketing systems.

Resolve customer complaints promptly and professionally.

Update customer records and maintain accurate data.

Prepare basic reports using MS Excel.

Coordinate with internal teams for issue resolution.

Follow SLA timelines and ensure high customer satisfaction (CSAT).

Build customer trust and retain customers through effective communication.

Required Skills

Excellent communication in English & Hindi.

Basic MS Excel knowledge.

Experience with WhatsApp support, CRM, or ticketing tools.

Strong problem-solving and customer handling skills.

Ability to multitask and work in roster-based shifts.

Preferred Experience: 1–3 years in Customer Service / Customer Support.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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