Account Executive

About the Role

The Account Executive - Federal Government is responsible for the overall success, performance, relationship management, and long-term growth of Maximus Canada's Technology Consulting Services Portfolio.

This role is first and foremost a trusted delivery and relationship leader who ensures Maximus consistently delivers on its commitments and is viewed by clients as a credible, outcomes-focused partner. Through strong performance, deep understanding of client priorities, and sustained executive relationships, the incumbent acts as a strategic advisor who brings forward ideas that improve operational outcomes, client experience, modernization effectiveness, and service delivery performance.

As a result, growth is achieved through credibility, insight, trusted advisory relationships, and strong collaboration across the Federal Government Ecosystem.

What a Typical Week Looks Like

Strategic Account Leadership (Federal Government)

Serve as senior relationship owner for assigned Federal Government clients, with a focus on Technology Services Consulting

Develop and execute a multi-year account strategy aligned to client and Maximus priorities

Support successful delivery of contracted services and achievement of performance outcomes

Monitor account performance, risks, and opportunities

Act as escalation point for client issues and ensure timely resolution

Ensure full understanding of contractual commitments and delivery obligations

Provide strategic insight and advice to both client and Maximus leadership

Manage partner relationships as applicable within the portfolio

Executive Client Relationship Management

Build and sustain trusted relationships with senior client executives and decision makers

Maintain regular engagement with client leadership in the Federal Government

Understand client strategic direction, operational priorities, policy context, and modernization goals

Position Maximus as a long-term transformation and service delivery partner

Represent Maximus in governance forums, planning sessions, and industry events

Maintain strong working relationships across business, operational, and technology stakeholders

Develop and relationships across adjacent Federal Government/Agencies/Clients/Organizations

Support awareness of Maximus' capabilities across the broader Federal Government Ecosystem

Identify opportunities to extend trusted client relationships into related initiatives where appropriate

Innovation, Advisory & Account Growth

Develop a deep understanding of client priorities, pressures, and modernization objectives

Act as a trusted advisor by bringing forward ideas that improve operational effectiveness, client experience, and service outcomes

Identify opportunities to responsibly or enhance services where Maximus can add value

Support the shaping of business cases and solution concepts aligned to client needs

Partner with Growth, Proposal, and Solution teams when formal opportunities emerge

Identify and help shape opportunities to extend Maximus' capabilities across adjacent Federal Government Clients/Departments/Agencies/Sectors

Support strategic growth initiatives connected to Federal Government Client/Sector Priorities including Technology Consulting Services Specific Growth Area(s)

Facilitate relationship development with relevant ecosystem and delivery partners where appropriate

Contribute to sustainable, relationship-based growth built on delivery credibility and trust

Share insight on emerging client, market, procurement, or sector priorities connected to the Federal Government Sector/Client Ecosystem

Internal Leadership & Coordination

Lead cross-functional teams supporting the account including operations, technology, finance, delivery, and growth teams

Ensure alignment between client commitments and internal execution

Support continuous improvement and innovation initiatives

Provide client and market intelligence to senior leadership

Collaborate with national growth and solution teams

Support coordination activities across strategic partners and delivery stakeholders

Community & Market Presence

Maintain visible and active presence within the Federal Government community

Build relationships with client stakeholders and ecosystem partners

Represent Maximus at relevant forums, industry events, and client-facing activities

Strengthen Maximus' reputation as a trusted long-term service delivery and modernization partner

Promote awareness of Maximus' capabilities across the Federal Government

Maintain awareness of emerging priorities, modernization initiatives, and procurement trends in the Canadian Public Sector

Support relationship development activities connected to the Federal Government aligned to Maximus' growth priorities

What You Bring

University degree in business, public administration, technology, or related field

15+ experience in account management, business development, consulting, or program leadership with the Canadian Public Sector

Demonstrated experience managing large, complex public-sector, enterprise, or client accounts

Experience working with the Federal Government strongly preferred

Experience in technology-enabled services, digital transformation, operational modernization, or Technology Consulting Services preferred

Experience working within partner-based delivery environments is an asset

Experience supporting or contributing to proposal, renewal, or expansion opportunities is an asset

Existing relationships within the Federal Government considered a strong asset

Experience engaging senior stakeholders at Executive/Decision-Maker Level

What We Offer

We are invested in the overall health and future of our employees, and are proud to offer many benefits, including:

Competitive, market-aligned compensation

Comprehensive employer-paid benefits starting on day one

Generous paid vacation

Employer-supported Group Retirement Savings Plan

Flexible hybrid and remote work options across Canada

Flexible scheduling to support work-life balance and personal commitments

Access to an Employee and Family Assistance Program (EFAP)

Wellness resources, including Headspace

Opportunities for professional growth and development

Employee recognition programs and team events

Additional Application Information

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If assistance is required, please contact careers@maximuscanada.ca

This posting is for 1 current, active vacancy. Automated tools, including artificial intelligence, may be used to support the screening and assessment of applications.

Maximus is passionate about our employees and place their well-being at the center of our people strategy. We are committed and proud to build a workforce that reflects the communities we serve. We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, sexual orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.

Minimum Salary

$170,000.00

Maximum Salary

$185,000.00