IM&T Infrastructure Analyst

IM&T Infrastructure Analyst

AfC Band 5 (pro rata) per annum plus High Secure Environmental Allowance £ 1,818.72 per annum (Pro Rata)

Hours 36

Contract Duration Permanent

Post Details : The State Hospital is the only provider of Forensic Mental Health Care in Scotland. We employ around 700 staff in a wide range of clinical and non-clinical professions and job roles. We deliver forensic mental health care to residential patients.

The eHealth department at The State Hospital is seeking an Infrastructure Analyst to join the existing Infrastructure Team.

The shift pattern for this post is Monday to Friday

To provide the hospital with an excellent customer based first- & second-line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice.

The main tasks / responsibilities are shown below. This list is not exhaustive.

Installation of IT equipment across the site

Scheduling / building and delivering requested equipment

Managing IT Helpdesk tickets

Updating systems with all relevant information

Prioritise and managing workloads

Assisting end users with IT issues.

The role will require the candidate to work in a highly secure environment and will require some manual labour.

Experience: Relevant experience of IM&T systems and hardware support

Experience of a variety of Microsoft systems, applications and computer hardware is essential as is a familiarity of LAN networking and protocols such as TCP/IP.

PC hardware upgrades and maintenance

PC Windows operating systems installation, maintenance and upgrades

Working in an IT support function

Specific MS core systems, e.g. MS Azure, MS Defender, MS Office Suite, MS Server, SQL Server etc

Closing Date : The closing date for applications is 9th August 2026

For a informal discussion please contact John FitzGerald - Infrastructure Operations and IT Security Manager at john.fitzgerald2@nhs.scot or call 0155842092 .

If you have any queries or require assistance regarding the application form or recruitment process, please contact the HR Team on tsh.jobs@nhs.scot to discuss your requirements

Please note we anticipate a high level of interest in this position therefore we may close the vacancy prior to the closing date once a sufficient amount of applications are received. Please ensure you complete and submit your online application at an early stage to avoid disappointment

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. It should be noted that the State Hospital is a high secure hospital and the current organisational position based on a risk assessment is that we welcome applications from people 16-18 for non clinical roles however to be eligible for a clinical role applicants should be 18 years and older. Should you have any questions in relation to this please contact TSH.Jobs@nhs.scot

Right to Work To work in the UK, you must have valid permission granted by UK Visas and Immigration. NHS Scotland Boards check this as part of pre-employment checks, which can be evidenced through visas or settled/pre-settled status. For details, visit the GOV.UK website.

Some posts may allow sponsorship under the Skilled Worker or Health & Care Worker visa, but only if the employer is a licensed sponsor and the role meets salary thresholds. Please note: The State Hospital is NOT licensed to issue certificates of sponsorship. Applicants must already have the right to work in the UK without requiring sponsorship. It is essential that you confirm your right to work before applying.

Artificial Intelligence Candidates should provide responses that are accurate, authentic, and reflective of their own knowledge, skills, and experience. The use of artificial intelligence (AI) or other tools to assist in drafting responses is permitted, provided that all information is factual, verifiable, and can be supported by evidence if requested. By submitting your application, you confirm that your answers are truthful and represent your personal experience. Any misleading or fabricated content may result in your application being withdrawn from the recruitment process.