Branch Manager

Permanent - Full time

Salary: Competitive + Benefits

Keyline

Location: Telford, Shropshire

hrs/pw

Full time (Mon-Fri)

Telford

Reference: 52924

Branch Manager - Telford (No Weekends!)

Who we are

At Keyline, we’re the backbone of transport construction, providing the building materials that make everything from mini-roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.

What’s in it for You?

Join a supportive and dynamic team with great career growth opportunities. You’ll be at the heart of shaping the future of transport infrastructure, while enjoying benefits designed to support you at work and beyond.

We offer:

Attractive annual salary

Performance-based bonus that rewards your hard work

Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth

Generous contributory pension scheme to secure your future

Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation

Wellbeing support to keep you feeling your best

MyPerks discounts at top retailers, restaurants, and more!

Working hours: Monday to Friday, 7am - 4:30pm, NO WEEKENDS!

What you’ll be responsible for

Leading Safety & Wellbeing: Champion a strong safety culture, driving continuous improvement. Conduct regular risk assessments and promote best practices, creating an inclusive environment where everyone feels supported and engaged.

Leading High Performance: Set ambitious goals, inspire your team, and track performance. Build adaptable teams with a focus on succession planning and continuous development through 1-2-1s.

Customer Service & Sales: Build lasting relationships with your customers, focusing on your top 10. Identify opportunities, drive sales growth, and swiftly resolve complaints. Collaborate with KAM/NAMs to implement growth strategies.

Managing Commercial Growth: Cultivate strong supplier relationships, capitalise on opportunities, and monitor financial trends to ensure continued business success. Manage stock and working capital efficiently.

Operations & Transport Excellence: Ensure high standards of compliance and operational efficiency. Lead your team to optimise layout and safety, balancing resource needs, stock levels, and cost control.

Driven by Success: Take calculated risks, make bold decisions, and always strive to be the best in everything you do.

Who you are

You’ll need to be:

Experienced: At least 3 years in merchanting or multi-site customer/trade distribution with a proven track record of delivering growth plans.

Customer & Colleague Focused: Able to set and achieve growth targets, with a strong focus on both customer satisfaction and team development.

Results-Driven: Consistently meeting budgets and operating plans, while driving profitability.

Skilled Negotiator: Comfortable negotiating face-to-face with customers and suppliers, building strong, long-term relationships.

Safety & Wellbeing Champion: Leading safety standards and fostering a wellbeing culture across the branch.

Strategic Thinker: Able to think long-term, adapt to changing business needs, and bring fresh ideas.

Agile & Adaptable: Flexible in your approach, able to pivot and embrace new opportunities or challenges.

Excellent Communicator: Able to engage effectively with colleagues and customers, promoting collaboration and clarity.

Commercially Savvy: Understanding P&L, business finances, and the workings of commercial markets.

Ambitious for Growth: Eager to drive growth and seize new opportunities across all areas of the business.

Decisive: Confident in making decisions that drive business success.

How to Apply

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

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