Product & Design Recruiting Manager

JOB DESCRIPTION

The Firmwide Product & Design Recruiting team partners across lines of business to hire world-class talent in Product Management and Product Experience/Design. We work as strategic advisors to hiring leaders, combining market insights, proactive sourcing, inclusive hiring practices, and operational rigor to deliver great outcomes for candidates and the business - at scale.

As a Product & Design Recruiting Manager, you will operate as a player/coach, owning full-cycle recruiting for critical Product Management and Product Design hiring while leading and developing a team of 4–6 recruiters. You will partner closely with senior leaders and hiring managers across the firm to shape hiring strategy, build diverse pipelines, deliver an exceptional candidate and stakeholder experience, and drive disciplined, data-informed execution across the recruiting lifecycle.

Job responsibilities

Lead and execute full-cycle recruiting for Product and Design roles, including intake, sourcing, screening, interview management, closing, and offer execution

Serve as a player/coach, carrying a personal requisition load while overseeing delivery and outcomes across the recruiting team

Manage and develop a team of 4–6 recruiters, providing day-to-day prioritization, coaching, performance feedback, and skill development

Drive role calibration and recruiting strategy with hiring managers (profiles, competencies, leveling, interview plans, timelines)

Build and maintain proactive, diverse pipelines using direct sourcing, referrals, networking, social media, and targeted outreach campaigns

Provide structured candidate assessments and slate presentations, including market insights and hiring recommendations

Partner with HR, compensation, and business stakeholders to support complex offers and competitive closing strategies

Manage stakeholder communications and expectations; resolve issues/escalations and ensure consistent process quality

Maintain focus on controls, compliance, process rigor, and risk awareness to support a stable recruiting operating environment

Use recruiting data to monitor funnel health and drive continuous improvement (pipeline status, conversions, time-to-fill drivers, candidate experience)

Required qualifications, capabilities and skills

5+ years of full life-cycle recruiting experience (in-house and/or agency)

Demonstrated experience recruiting for Product and Design roles (e.g., Product Management, Product Design/UX/UI, UX Research, Content Design, Service Design)

3+ years of experience managing and developing recruiting professionals, including coaching and performance feedback

Experience supporting and closing complex offers

Exceptional written and verbal communication skills; strong stakeholder management and ability to influence across all levels

Proficiency with recruiting systems/tools (ATS) and Microsoft Office (PowerPoint, Excel, SharePoint);

Bachelor's degree required

Preferred qualifications, capabilities and skills

Experience recruiting in highly competitive product/design talent markets and scaling pipelines across multiple role families

Demonstrated success building diverse candidate slates through inclusive sourcing and market mapping

Strong analytical and operational discipline; ability to use metrics to drive execution and process improvement

Familiarity with JIRA/Confluence is a plus

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.