Key Account Manager ( CNS )
Skills
About the role
Essential Functions
Client Relationship Management
Develop and maintain strong, long-term relationships with key accounts.
Serve as the primary point of contact for assigned customers and address their needs effectively.
Understand customer business objectives and identify opportunities to enhance value in the CNS segment.
Sales and Account Growth
Achieve sales targets and drive revenue growth within assigned accounts.
Develop and implement strategic account plans to increase market share and customer satisfaction.
Collaborate with internal stakeholders to provide tailored solutions that meet customer requirements.
Market and Product Expertise
Maintain a strong understanding of the CNS market, competitive landscape, industry trends, and emerging therapies.
Educate customers on existing and new CNS products, highlighting their clinical benefits and applications.
Strategic Planning and Reporting
Monitor account performance and provide regular updates on sales activities and market trends to management.
Develop strategies to address account challenges and capitalize on growth opportunities.
Cross-Functional Collaboration
Partner with Marketing, Medical, and Research teams to ensure alignment and effective execution of business strategies.
Communicate customer insights and feedback to internal teams to support product enhancements and future development.
Additional Responsibilities
Participate in industry conferences, scientific meetings, and other relevant events.
Maintain compliance with company policies, industry regulations, and ethical standards.
Undertake business travel as required to support customer engagement and organizational objectives.
Contribute to special projects and initiatives assigned by management.
Qualifications
Bachelor’s degree in Life Sciences, Business, or a related field; an advanced degree is preferred.
Minimum 5 years of experience in Key Account Management or Sales within the pharmaceutical industry, preferably in the CNS therapeutic area.
Strong understanding of CNS therapies, market dynamics, and healthcare systems.
Excellent interpersonal, communication, and stakeholder management skills.
Strong analytical and problem-solving capabilities with the ability to develop and execute strategic plans.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to travel extensively to meet customers and attend industry events.
Skills
Key Account Management and Strategic Account Planning
Strong knowledge of Central Nervous System (CNS) therapies and disease management
Sales Planning, Business Development, and Territory Management
Customer Relationship Management (CRM)
Negotiation and Influencing Skills
Stakeholder Management and Relationship Building
Business Acumen and Commercial Orientation
Analytical Thinking and Data Interpretation
Market Analysis and Competitive Intelligence
Excellent Communication and Presentation Skills
Cross-functional Collaboration
Problem-solving and Decision-making
Time Management and Prioritization
Adaptability and Change Management
Customer-centric approach with strong execution capabilities
Proficiency in Microsoft Excel, PowerPoint, and CRM tools
Ability to travel extensively and manage multiple accounts effectively
Questions about this role
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