Services Sales Analyst
About the role
Job Title: Thermal Service Sales Analyst
Experience: 1–2 Years
Location: Bengaluru
Department: Service Sales
Job Summary
We are seeking a motivated and technically skilled Thermal Service Sales professional with 1–2 years of experience to drive service revenue for thermal systems. The role involves promoting aftermarket services, AMC contracts, spare parts, and retrofit solutions to existing and new customers while ensuring strong customer relationships.
Key Responsibilities
Drive sales of thermal service offerings , including:
Annual Maintenance Contracts (AMC)
Spare parts & consumables sales
Identify and develop service business opportunities in existing and new accounts
Conduct site visits and equipment inspections to understand customer needs
Prepare and present technical/commercial proposals aligned with customer requirements
Build and maintain strong relationships with maintenance teams, and procurement
Achieve sales targets and service revenue goals
Coordinate with internal teams (service engineers, operations, supply chain) for project execution
Track customer equipment lifecycle to identify cross-selling and upselling opportunities
Maintain accurate CRM data, sales reports, and forecasts
Required Skills & Qualifications
Bachelor’s degree in Mechanical Engineering
1–2 years of experience in:
Service sales / aftermarket sales
Thermal systems (boilers, heat exchangers, chillers, HVAC, or similar)
Basic understanding of thermal engineering concepts
Strong communication, negotiation, and presentation skills
Ability to read and interpret technical drawings/specifications
Proficiency in MS Office and CRM tools
Preferred Skills
Experience in industries such as HVAC or Industrial product AMC sales.
Customer-facing experience in B2B industrial sales
Key Competencies
Customer-focused approach
Result-oriented mindset
Problem-solving ability
Strong follow-up and execution skills
KPIs / Success Metrics
Service revenue growth
AMC conversion rate
Customer retention & satisfaction
Pipeline development and closure rate
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