Optical Assistant

278024BR

Optical Assistant

Welwyn, Garden City Howard Centre

Job Description

About the role

As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.

You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.

Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also:

Order, dispense and collect glasses and contact lenses

Support with eye-tests and pre-screening activities

Provide aftercare support through repairs and adjustments

Complete operational and administrative tasks associated with dispensing prescriptions

Maintain shop floor standards

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.

Passion for customer care

Enthusiasm for learning and personal development

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

Experience in a retail or clinical environment

Our benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

Flexible benefits scheme

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

What's next

If your application is successful, you'll be invited to an in-store interview in the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Closing date

14-Aug-2026

Business Area

Opticians, Retail

Function

Opticians

Specialism

Boots Opticians Operations

Keywords

customer, retail, opticians, optometry, healthcare, healthcare jobs, sales assistant, sales advisor, customer advisor, Optical Support

Hours per week

22.5

Latitude,longitude 1

51.801216932,-0.204584289

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

16 to 24 hours per week

Company

Optics

Division

300 - South

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Area

OPT109 - East Anglia and Herts

Store

3093 - Welwyn Garden City - Howard Centre

Req Posted Date

23-Jul-2026

County

Hertfordshire

Country

UK

Address 1

15 The Howard Centre

Address 2

Welwyn Garden City

Post Code

AL8 6HA

Source

Boots

Need To Know (New)

This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis;, We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week;, To be eligible for this role, you must be able to provide NVQ level 2 or UK equivalent qualifications;, This role includes weekend shifts;

Are night shifts required as part of this shift pattern?

No

Do you require a second shift pattern to be advertised?

No

Please select the required shift pattern for Fridays

Unavailable

Please select the required shift pattern for Mondays

Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)

Please select the required shift pattern for Saturdays

Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm), Late Afternoon (4pm - 7pm)

Please select the required shift pattern for Sundays

Late Morning (9am - 12pm), Early Afternoon (12pm - 4pm)

Please select the required shift pattern for Thursdays

Unavailable

Please select the required shift pattern for Tuesdays

Unavailable

Please select the required shift pattern for Wednesdays

Unavailable