Technical Project Manager

Role Overview

At TestReach, we are a team of bright, creative, and dedicated individuals passionate about leveraging technology to enhance the assessment experience for test-takers and examining bodies alike. Our mission is to provide cutting-edge technology and high-quality services to facilitate large-scale, high-stakes exams in a world with ever-growing demands for education, qualifications, certifications and compliance.

TestReach is seeking a talented and motivated Senior Technical Project Manager to join our team to drive for optimal Technical Delivery.

In this role, the Senior Technical Project Manager will primarily focus on driving delivery excellence within the Product & Engineering department, owning large technical projects, cross-team process improvement initiatives, leading as a change agent, measuring the impact of change initiatives and using data to guide decision-making. They will lead in the use of key metrics such as OKRs and KPIs to track progress and demonstrate the value of change initiatives, using strong influencing skills. They will be the conduit between Product & Engineering and the wider business liaising closely with the PMO.

Location: Dublin, Ireland | Reports to: VP Product & Engineering | Employment Type: PERM

Key Responsibilities

Project Leadership & Delivery

Flow of Work: Aligning with our engineering teams to develop into an expert point of contact for them, managing the interdependencies and flow of all work across multiple teams.

End-to-End Execution: Lead the planning and execution of complex, multi-disciplinary engineering projects.

Dependency Management: Identify and resolve bottlenecks between Product, Engineering and the wider business teams.

Risk Mitigation: Proactively identify technical and timeline risks, developing clear mitigation strategies.

Process Improvement & Efficiency

Workflow Optimization: Audit and refine existing Lean/Agile principles and processes to reduce friction and increase velocity.

Tooling Advocacy: Ensure project management tools are optimized for engineering needs without sacrificing reporting clarity.

Best Practices: Champion documentation standards and post-mortem cultures to ensure continuous learning and continuous improvement.

Metrics, KPIs, & OKRs

Data-Driven Insights: Define, track, and report on key engineering metrics (e.g., Cycle Time, Deployment Frequency, Sprint Burndown).

Goal Alignment: Translate high-level company OKRs into actionable engineering KPIs.

Performance Reporting: Create dashboards and monthly reports for leadership that provide a transparent view of project health and resource allocation.

Stakeholder Management & PMO Liaison

Bridge the Gap: Act as the primary point of contact between the Product & Engineering department and the Central PMO.

Strategic Alignment: Ensure engineering roadmaps are synced with broader product visions and business milestones.

Resource Planning: Collaborate with Product & Engineering leadership to ensure the right talent is assigned to the highest-priority initiatives.

Experience and Qualifications

Education:

Bachelor's degree in Business, Computer Science, or a related field. A Master's degree is advantageous.

Experience:

6+ years' technical project management experience, with 10+ years industry experience preferably with an engineering background.

Proven Experience in Lean and Agile Methodologies (Lean, Kanban, Scrum and other Agile frameworks to optimize workflow and minimize waste).

Strong understanding of the SDLC preferably in a SaaS environment.

Adept at driving incremental change, with a focus on continuous improvement.

Experience with setting, measuring, and driving Objectives and Key Results (OKRs) to align project outcomes with organisational goals.

Ability to grasp complex technical issues and make informed decisions.

Exceptional leadership skills with the ability to inspire, motivate, and guide a Product & Engineering department.

Ability to thrive in a fast-paced environment with changing priorities and challenges.

Experience using Jira to track projects and document processes is advantageous.

A strong background in knowledge sharing and working collaboratively with small teams.

Excellent spoken and written English with an exceptional ability to translate technical constraints into business impact for non-technical stakeholders.

Desirable

Experience in EdTech, assessment / testing platforms, workflow software, or regulated digital products.

About TestReach

TestReach is an award-winning technology company headquartered at NexusUCD in Dublin, Ireland. Co-founded by Louella Morton and Sheena Bailey in 2014, and now employing 200+ staff, TestReach provides innovative solutions for the online creation, management, and delivery of examinations. TestReach covers the end-to-end assessment process, from initial question development right through to detailed results and data analysis. The TestReach solution includes the integral option of live remote invigilation for formal exams, where the candidate is monitored in real-time online by trained TestReach supervisors using video, audio, and remote screen share technology. With TestReach, examining bodies can create engaging assessments using the advanced test authoring tool and then roll them out securely, anywhere in the world, at any time, for any number of candidates, while maintaining the full integrity of the test.

At TestReach we are proud to champion gender equality in the workplace. You can view a report on our gender balance and gender pay gap at the following link: Gender Pay Gap TestReach