Lounge Manager
About the role
We're Hiring – Lounge Manager | INEJ Executive Lounge Chennai
Lead Excellence in Hospitality!
Ten 11 Hospitality Pvt. Ltd. is looking for a dynamic, experienced, and customer-focused Lounge Manager to lead operations at our INEJ Executive Lounge Chennai.
Position:- Lounge Manager
Location:- INEJ Executive Lounge, Chennai
Key Responsibilities
Manage the overall day-to-day operations of the lounge.
Lead, coach, and motivate the lounge team to deliver exceptional guest experiences.
Ensure compliance with company SOPs, service standards, and operational policies.
Monitor guest satisfaction and resolve escalations promptly and professionally.
Oversee staffing, shift planning, attendance, grooming, and performance management.
Coordinate with kitchen, housekeeping, and support teams for seamless operations.
Manage inventory, stock control, and operational expenses.
Prepare daily, weekly, and monthly operational reports.
Ensure compliance with food safety, hygiene, and workplace safety standards.
Drive service quality, operational efficiency, and continuous improvement initiatives.
Eligibility
Graduate in Hospitality Management, Hotel Management, Business Administration, or a related field.
5–8 years of experience in hospitality operations, including at least 12 years in a managerial role.
Experience in lounges, hotels, airports, railway lounges, premium hospitality, or food & beverage operations will be preferred.
Strong leadership, communication, and people management skills.
Ability to manage operations in a fast-paced environment and work in rotational shifts.
What We Offer
Attractive salary package
Career growth and leadership opportunities
Professional and collaborative work environment
Learning and development opportunities
Interested candidates can share their updated CV at: Mail ID:- careers@ten11hospitality.com
Contact: 9311087377
Subject Line: Application – Lounge Manager | Chennai Lounge
Join us and lead a team committed to delivering exceptional hospitality experiences!
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Food provided
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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