Presales Executive

Job Summary

We are seeking a dynamic and customer-focused Pre-Sales Executive to join our construction sales team. The ideal candidate will be responsible for handling customer inquiries, qualifying leads, scheduling site visits, and supporting the sales team in converting prospects into customers. The role requires excellent communication skills, customer relationship management, and the ability to understand customer requirements.

Key Responsibilities

Handle inbound and outbound customer inquiries through calls, emails, WhatsApp, and online portals.

Qualify leads based on customer requirements, budget, and project suitability.

Provide detailed information about construction projects, pricing, specifications, amenities, and payment plans.

Schedule and coordinate site visits with prospective customers.

Maintain accurate lead records and customer interactions in the CRM system.

Follow up with prospective customers to nurture leads and support conversions.

Coordinate with the sales team to ensure a seamless customer experience.

Assist in preparing quotations, brochures, presentations, and other sales documents.

Address customer queries promptly and escalate complex issues when required.

Achieve assigned lead conversion and follow-up targets.

Stay updated on ongoing projects, market trends, and competitor offerings.

Required Qualifications

Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

1–2 years of experience in pre-sales, customer service, telesales, or inside sales, preferably in the construction or real estate industry.

Excellent verbal and written communication skills.

Strong customer handling and interpersonal skills.

Proficiency in MS Office and CRM software.

Ability to multitask and work in a target-driven environment.

Preferred Skills

Knowledge of construction or real estate projects.

Strong negotiation and persuasion skills.

Good presentation and coordination abilities.

Ability to build and maintain customer relationships.

Positive attitude with a customer-first approach.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person