Sr. Consultant - Service Now ITSM

Date: Jul 24, 2026

Job Requisition Id: 65692

Location:

Pune, IN

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YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Service Now ITSM Professionals in the following areas :

Experience Required: 7 to 9

Required Skills

Core Skills

Strong understanding of monitoring & observability concepts

Hands-on experience with at least 2 monitoring tools (SCOM, AppDynamics, Datadog, New Relic, Zabbix, AWS CloudWatch, etc.)

Experience with event management & alert handling

Strong integration skills using APIs, REST, and data pipelines

ServiceNow & ITOM

Experience with ServiceNow Event Management and (preferred) ITOM modules

Understanding of CMDB and CI relationships for impact analysis and enrichment

Data & AIOps

Basic to intermediate knowledge of AI/ML concepts (anomaly detection, clustering, prediction)

Exposure to OpenSearch / Elasticsearch for log analysis and event analytics

Infrastructure

Understanding of Linux and Windows server environments

Knowledge of networking fundamentals

Familiarity with application architectures and dependency flows

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

Flexible work arrangements, Free spirit, and emotional positivity

Agile self-determination, trust, transparency, and open collaboration

All Support needed for the realization of business goals,

Stable employment with a great atmosphere and ethical corporate culture