Building Services Engineer (with Electrical Bias)

Company name: CBRE – GWS – Local UK

Job Title: Building Services Engineer (with Electrical Bias) – Manchester (Salford)

Job Classification: Engineer - Mechanical & Electrical

Reporting to (position): Regions Engineering Manager North

Role objectives and responsibilities

To support the Regions Engineering Manager North with a lead focus on critical systems, processes and compliance across the client’s estate ensuring that they function safely, effectively and efficiently and meet client contractual requirements.

The role, site based in a prestigious client office in Manchester (Salford) is to provide operational M&E coverage (8 hours per day) on a flexible basis between the hours of 07:00 and 19:00 (40 hours per week)

To take ownership for the operation of the building including PPM, re-active works, remedial works and emergency response including sub-contractor supervision when necessary

Liaise with the helpdesk and on site FM team on a daily basis, you must meet all KPI/SLA targets on PPM and re-active works via your hand-held device.

To meet statutory compliance targets and adherence to all regulations within your office.

To achieve the highest level of service to the buildings’ occupants in the most cost effective, technically competent and safe manner.

To co-ordinate and control sub-contractors to ensure compliance with company policies and procedures, health and safety, quality and environmental responsibilities, and with a pro-active approach to service delivery and problem solving.

Alert your manager to any facilities related issues that may affect day-to-day client business operations.

To effectively use your PDA and laptop to manage PPM and reactive tasks.

Be available to carry out necessary works outside normal hours with additional remuneration.

Client/Customer

Respond in a timely manner to verbal, written and reactive tasks.

Carry out reactive electrical, mechanical and fabric tasks as required within your skill set.

Supply quality and profitable quotations for additional works as required.

Respond to customer complaints.

Provide support and input into projects as required.

Provide input as required for client meetings.

Notification to your line manager of any complaints/discrepancies.

Finance

With training, gain a full understanding of exclusions, mitigations and contract SLAs &KPIs.

Ensure all works are carried out within the approved budget.

Full knowledge of assets that are affected by the exclusion codes, and full knowledge of the correct procedure for those assets that are affected.

Ensure client authorisation exists for all chargeable purchases and the procurement process is followed as per company policy.

Helpdesk & PPM

With training, gain a full understanding of contract SLAs & KPIs for reactive & remedial tasks/PPMs and knowledge of the penalty levels.

Monitor PPM closures and ensure you are in line with contractual KPIs.

Ensure job attendances/closures are maintained at or above contractual SLA levels.

Document and notify the Regional Engineering Manager North of any PPM changes/variations.

Identify to the Regional Engineering Manager North any additions/deletions of assets in a timely manner.

Compliance & Health and Safety

Support completion of internal & external audits/inspections as requested by the Regional Engineering Manager North or QHSE Manager.

Complete hazard/near miss and accident returns in a timely manner.

Follow the company Authority to Work process and complete site inductions of subcontractor labour as required.

Ensure all statutory regulations are being followed by yourself and sub-contractors, where appropriate, and correct records are maintained. (F-Gas Regulations, Water Regulations, Ladders, etc.)

Ensure Compliance certificates are created (where applicable) and returned to the admin team/helpdesk on PPM completion.

To attend training courses as per CBRE's QHSE requirements, policy and procedures.

HR/Administration

Ensure the correct use of hand-held devices and laptop in line with company and contract procedures.

Ensure correct use of the email system on the hand-held devices or laptop and that emails are read and responded to in a professional timely manner.

Take ownership of every task on the hand-held device and whether PPM or re-active and be responsible for meeting the SLA associated with each task.

Implement and follow local procedures as and when they are issued.

Liaise with site Regional Workplace Services Managers and key personnel on building related issues.

Ensure all weekly, monthly, quarterly and annual statutory building checks/tests are completed and recorded as required.

Enact Deloitte rules and procedures on behalf of the client where appropriate.

Demonstrate appreciation of working practice etiquette in prestigious office environments.

Person Specification

Must hold recognised Technical qualifications, City & Guilds preferred

17th edition Electrical minimum, 18th edition preferred

At least 3 years’ experience in a similar role within the building services sector preferred

Preferably has served a recognised apprenticeship

Good oral, written and IT communication skills

Organised and able to meet deadlines

Must be self-motivated and be a team player

Conversant with relevant legislation and compliance issues

Proficient in Email and working knowledge of Excel and Word

Good knowledge of all aspects of Health and Safety

Should have a “Can Do” approach and portray a positive attitude

Must always be smart and presentable

Must have good customer service skills

Is capable of climbing a ladder, working on their knees and safely able to transit around plant rooms

Pay: £38,000.00-£43,000.00 per year

Benefits:

Canteen

Company pension

Cycle to work scheme

Employee discount

Health & wellbeing programme

Life insurance

Sick pay

Work Location: In person