Employee Relations, Senior Associate

Job Description

Requisition ID

94414

Department

Human Resources

Job Function

Human Resources

Location

New York,New York,United States

Role Location Designation

Hybrid - 3 days per week

Location Designation: Hybrid - 3 days per week

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come.

The Senior Associate, Employee Relations will join a great team of HR professionals responsible for providing guidance on and directly handling employee relations matters with a focus on balancing business need and organizational risk. In addition, responsibilities include assisting in the design of employee related policies that are compliant with the law and align to best practices, investigating complaints, and cultivating a positive and productive work environment. The team is a strategic partner to business leaders and advises managers on various areas including policy matters, performance management, corrective action, and job impacts.

What You’ll Do:

Advise and support managers in performance management, corrective action, attendance, and disciplinary matters, including reviewing termination recommendations.

Support and conduct internal investigations into employee complaints submitted directly to HR or through the Company’s Ethics Hotline. Lead investigations of basic workplace disputes and assist in investigations of more sensitive matters.

Partner with Leave Coordinators, third-party leave administrator and HRBPs on leaves and accommodations issues and serve as subject matter expert/escalation point on more complex matters.

Calculate severance payments for job eliminations and work with Legal and Benefits to prepare packages for notification discussions.

Design and enhance employee related policies that are compliant with federal, state and local laws. Update the Employee Handbook as needed.

Ensure cases are entered in ER case management tool timely, prepare quarterly reports for compliance and train HRBPs on the system as needed.

Act as key point person to respond to policy questions, provide clarification on ER processes, and communicate policy updates to the appropriate audience.

Handle special projects as needed.

What You’ll Bring:

Strong knowledge and facility for interpreting and communicating employment laws and HR policy.

Strong investigative skills.

Strong analytical skills, with the ability to identify needs/issues quickly.

Detail oriented with very strong written and verbal communication skills.

Ability to work effectively as a valuable partner with all levels of management.

Strong relationship building skills and collaborative style.

Excellent time management, planning, and organizational skills.

Qualifications Required

3-5 years of experience working in Human Resources as a business partner or with a specific focus in Employee Relations or commensurate law firm/legal experience.

Experience developing and writing HR policy.

Bachelor’s degree preferred, J.D. and/or Masters a plus.

Strong PC skills.

Pay Transparency

Salary Range: $81,000-$104,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities - inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 94414

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