Regional Operations Occupancy Specialist

Join Our Team!

We are seeking a highly organized, motivated, and customer-focused Regional Operations Occupancy Specialist to join our growing affordable housing team. This is a fast-paced and exciting roving position supporting multiple affordable housing communities within an assigned geographic territory in Central, MA.

The Regional Operations Occupancy Specialist will travel between properties to support occupancy operations, applicant processing, certifications, compliance administration, lease-up activity, and site team support. This role is ideal for someone who thrives in a dynamic environment, enjoys variety in their day-to-day responsibilities, and can successfully manage multiple priorities across several communities.

If you enjoy problem-solving, working directly with applicants and site teams, and being part of a collaborative, mission-driven organization, we encourage you to apply.

What You’ll Do

Regional Operations Occupancy Support

Provide occupancy and compliance support across multiple properties within an assigned region

Travel between communities as needed to assist with staffing support, lease-ups, recertifications, and applicant processing

Assist site teams during periods of high application volume, staffing transitions, audits, or operational needs

Support occupancy stabilization efforts and leasing goals while maintaining full compliance

Applicant & Certification Processing

Process affordable housing applications and determine program eligibility

Review income, asset, and household documentation for accuracy and completeness

Prepare LIHTC certifications and recertifications

Coordinate applicant follow-up and collect required verifications

Maintain waitlists and applicant communication

Compliance Administration

Maintain compliant resident files and supporting documentation

Coordinate third-party file reviews and address corrections or deficiencies

Monitor certification deadlines and occupancy requirements

Ensure compliance with LIHTC, HUD, HOME, PBV, Section 8, AFHMP, and other applicable program requirements

Assist with audits, reporting requests, and agency monitoring

Lease-Up & Lottery Support

Assist with affordable housing lotteries and lease-up initiatives across the portfolio

Support applicant intake, preference verification, and waitlist management

Coordinate with marketing, compliance, and operations teams to support successful lease-up execution

Systems & Reporting

Maintain accurate records in property management and compliance software systems

Track outstanding documentation and certification status

Generate occupancy and compliance reports as needed

Maintain organized digital and physical files

What We’re Looking For

Experience in affordable housing, LIHTC compliance, leasing, occupancy, or property management preferred

Strong knowledge of LIHTC regulations preferred

Familiarity with HUD, HOME, PBV, Section 8, and other affordable housing programs is a plus

Ability to work independently and adapt quickly to different site environments

Strong organizational skills and attention to detail

Ability to manage multiple priorities in a fast-paced environment

Excellent communication and customer service skills

Proficiency in Microsoft Office and property management/compliance software systems

Reliable transportation and ability to travel throughout assigned territory required

Why Join Us?

Fast-paced and exciting work environment

Opportunity to support multiple communities and operational teams

Diverse and dynamic day-to-day responsibilities

Collaborative and mission-driven culture

Growth and advancement opportunities within a growing organization

Ability to make a direct impact on affordable housing operations and resident experiences

Preferred Certifications

COS, TCS, HCCP, or equivalent LIHTC certification preferred (or ability to obtain)

Apply today to become part of a team dedicated to providing quality affordable housing and exceptional resident experiences across our communities.

Compensation and Benefits:

Peabody Properties offers $60K - $70K dependent on experience, location, property size and budget, along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

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