Specialist - Process Analytics - Consumer and Marketing 4B

Specialist - Process Analytics - Consumer and Marketing

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Key Responsibilities:

Independently work on Digital Measurement Analytics for Synchrony’s Servicing Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data and reporting

Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities

Responsible for effective communication, project deliverables, adhering to expected timelines, accuracy & compliance with meticulous project management

Mentor team members on analytical, technical, and functional skills

Required Skills & Knowledge:

Relevant years of hands-on Experience in SQL /SAS with proven ability to leverage advanced algorithms and be efficient in handling complex/large data

Relevant years of hands-on experience with data visualization tools esp. Tableau

Relevant years’ experience in Digital Analytics tools like New Relic/Adobe Analytics/Google Analytics

Desired Skills & Knowledge:

Relevant years of analytics experience in Financial Services Industry

Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Marketing Executive (CME) - Software University (SoftUni)Software University (SoftUni), Customer Experience Certification (COPC) - COPC Inc.COPC Inc.

Required Skills

Data Management, Oracle SQL, Statistical Analysis Systems (SAS) Programming, Tableau (Software)

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Process Analytics - Consumer and Marketing

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter

Make an impact – Help global enterprises solve business challenges that matter

Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.