Receptionist

Description

Receptionist

£19,453

Central Leeds

We have an exciting opportunity for an experience and efficient corporate receptionist who is ready to move into a role will additional tenant event responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the off-site Building Manager.

The role is based at a modern office building, ten minute walk from Leeds station. You will deliver an exemplary tenant and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven experience and confident to take ownership of this busy and varied role.

Hours and salary

Wednesday 8am - 6pm, Thursday and Friday 8.00am – 5.30pm

£19,453

Key Responsibilities

Reception

Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations

Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all

Efficiently managing deliveries, including couriers and post

Stock-check and re-order front of house supplies

General administration, as required

Building management

You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries

Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution

Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log

Work closely with security and contractors to ensure perfect

synergy to maintain both the Front of House standards and procedures

Assisting with the door access system and BMS (training will be given)

Produce a weekly report for key stakeholders]

Tenant experience and community engagement

Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)

Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge

You have facilities management experience (desirable)

Personable and proactive with a confident manner and able to deliver impeccable customer service

Self-motivated and thrive in an environment where you are required to multitask

Excellent problem resolution skills along with outstanding communication and active

listening skills

Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes

Benefits

Contributory Pension Scheme/Life assurance

LAH Training Academy

Company Events

Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP

About LAH Property Marketing

About LAH Property Marketing

LAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.

Equal opportunities

If you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.