Senior Specialist, Finance Team

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: This is an onsite role based at Nextiva's Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.

In-Office Expectation: This role is expected to work onsite four days per week, with the potential to increase to five days per week, as required by the business. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

Key Responsibilities:

Payroll Processing:

Process monthly payroll accurately and within established timelines

Validate employee master data, salary revisions, incentives, reimbursements, and statutory deductions

Coordinate with the Human Resources team to ensure payroll inputs are complete and accurate

Prepare payroll reports, salary registers, and payroll reconciliation statements

Ensure timely disbursement of salaries and statutory payments

Maintain confidentiality of employee payroll information

Support payroll-related audits and statutory reporting requirements

Accounts Receivable Reconciliation:

Perform monthly reconciliation of customer accounts and accounts receivable balances

Investigate and resolve discrepancies between customer ledgers and the General Ledger

Coordinate with the Sales, Operations, and Collection teams to resolve outstanding reconciliation issues

Prepare ageing analysis and reconciliation reports for management review

Ensure accurate accounting of receipts, adjustments, credit notes, and write-offs

Maintaining customer Master data on Monthly basis

Reporting Monthly MRR dashboard to the executive

General Ledger Reconciliations:

Perform monthly reconciliation of assigned General Ledger accounts

Investigate and clear outstanding reconciling items on a timely basis

Maintain reconciliation schedules and supporting documentation

Ensure all balance sheet accounts are reconciled before month-end close

Assist in preparing journal entries arising from reconciliation activities

Month-End Closing & Reporting:

Support monthly, quarterly, and annual financial closing activities

Prepare reconciliation schedules for payroll, receivables, and other balance sheet accounts

Assist in preparing management reports and financial schedules

Provide supporting documentation for internal and external audits

Compliance & Process Improvement:

Ensure compliance with company policies, accounting standards, and statutory regulations

Maintain strong internal controls over payroll and reconciliation processes

Identify process improvement opportunities and recommend automation where applicable

Support implementation of finance process improvements and ERP enhancements

Qualifications:

Bachelor's Degree in Commerce, Accounting, Finance, or a related discipline

CA Inter, CMA qualified, MBA (Finance), or equivalent professional qualification is preferred

3–7 years of experience in payroll processing, reconciliations, and financial accounting

Experience with ERP systems such as Oracle Fusion or similar ERP/payroll systems

Advanced knowledge of Microsoft Excel, including Pivot Tables, XLOOKUP, and data analysis functions

Required Skills:

Strong knowledge of payroll processes and statutory payroll compliance

Excellent understanding of General Ledger accounting and reconciliation procedures

Experience in accounts receivable reconciliation and financial reporting

High level of accuracy and attention to detail

Strong analytical and problem-solving skills

Ability to handle confidential information with discretion

Good communication and stakeholder management skills

Ability to meet strict monthly deadlines

Key Performance Indicators (KPIs):

Accuracy and timeliness of monthly payroll processing

Completion of General Ledger reconciliations within month-end timelines

Timely resolution of reconciliation discrepancies

Accuracy of accounts receivable reconciliations

Compliance with statutory payroll requirements and internal controls

Timely completion of month-end closing activities

Successful support of internal and external audits

Preferred Attributes:

Experience working in a multinational or shared services environment

Familiarity with payroll software and ERP-based finance systems

Strong organizational skills with the ability to manage multiple deadlines

Continuous improvement mindset with a focus on automation and process efficiency

AI Expectations:

Use ChatGPT, Microsoft Copilot, or similar AI tools to draft professional emails and improve written communication

Leverage AI to assist with Excel formulas and routine productivity tasks

Use AI to summarize information or improve documentation where appropriate

Validate AI-generated outputs before using them in finance-related work

Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors:

Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.

Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.

Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.

Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.

Coverage Type - Employee Only

Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000

Free Cover Limit - 1.5 Crore

Work-Life Balance ️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays

Financial Security - Provident Fund & Gratuity

Wellness ‍ - Employee Assistance Program and comprehensive wellness initiatives

Growth - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage. We also do not authorize any third parties to collect payments or sensitive information on our behalf.

All genuine communications from Nextiva originate from official email addresses ending in "@nextiva.com". Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent. If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to talent@nextiva.com.

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities. If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

For genuine opportunities, please apply only through our official career sites: Nextiva Careers & Nextiva Jobs on LinkedIn.

#LI-MM1 #LI-Onsite

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

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