Transportation Operations Manager

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Description:

Expeditors is a global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs. The India region has opportunities for motivated team players who have the following characteristics: high energy level, ability to learn new ideas quickly, excellent work ethics, well developed multitasking skills, ability to prioritize tasks, and proven customer service skills. Our culture attracts some of the highest caliber people in the industry. We are looking for a highly motivated person to fill this full time position in our Transportation Department at an onsite position with one of our valued customers. If you think that you would work well in this environment, we look forward to hearing from you.

Job Description:

Responsible for the execution of day to day transportation operations and project management activities within a Global Transportation Team. Tasks and duties will vary based on changing priorities and missions. Duties include project management and execution, shipment track and trace, vendor relations, customer service, carrier performance reporting, metric management, reporting and information dissemination, and leading task/project oriented meetings.

Major Duties and Responsibilities:

Coordinate and execute projects.

Create project plans to drive continuous process improvement

Work closely with vendor account managers and project managers are executing projects appropriately.

Ensure SOPS, SWIs, processes are documented, updated and properly communicated to reflect Google’s needs clearly to carriers..

Coordinate with multiple warehouses, carriers, and service providers to solve problems.

Work closely with Command Center to identify carrier issues for resolution

Drive operational predictability with partners

Analyze performance data and identify process improvement opportunities

Manage and negotiate ongoing delivery issues/opportunities

Create task lists, work plans and define milestones critical to delivering successful projects

Ability to create and provide presentations on performance levels to vendors and customer

Proactive approach to cost saving, consolidation, and on-time performance initiatives

Qualifications

BA/BS preferred. Preferably in Supply Chain, Transportation, and/or Logistics Operation or equivalent experience.

2+ years of transportation and logistics experience.

1+ years warehousing experience

Demonstrated project leadership experience

2 years continuous process improvement experience

Experience with air, road, ocean, and dedicated/white glove movements

Experience with people management ( hiring process, career and personal development, performance management, etc…)

Dynamic personality; comfortable with public speaking. Accustomed to leading meetings with customers, vendors and key stakeholders

Multitask and prioritize work as needed for self and team

Ability to anticipate issues/negative outcomes and work to resolve proactively

Strong organizational, time management, and written/oral communication skills

Ability to adapt in dynamic environment

Aptitude for learning new software applications and technology platforms

Highly motivated, results-driven attitude

Skills Required:

Warehousing and transportation operations background required.

Effective communication skills, Import & Export background,

Attention to detail,

IATA Certification a plus.

Strong knowledge of G Suite and/or equivalent required.

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus