
State Operations Manager WA
About the role
Fantastic Perth based leadership opportunity with Community Housing Ltd, where people are
paramount and values are an everyday lived experience
Be part of an organisation where clients are at the heart of everything they do
NFP employer of choice with a proud history and exciting future growth plans
Excellent salary and benefits package, including full salary sacrifice options
Community Housing Ltd (CHL) are a multi award winning not for profit housing provider with a
proud 30 year history. CHL is the largest tier 1 community housing provider in Australia, with a
powerful Vision of ‘A world without housing poverty’, with operations across seven States and
Territories in Australia, they pride themselves on being a leading practice organisation.
Based in Perth, as the State Operations Manager for Western Australia you will be responsible
for leading the operational staff and overseeing the successful delivery of customer services
and programs across the State. Working closely with the State management team, you’ll ensure
that services meet contractual, legislative, reporting and organisational requirements whilst
supporting staff capability, customer outcomes and continuous improvement.
Reporting to the State Manager you will have demonstrated senior management and proficient
leadership experience within the community housing sector with strong knowledge of social
and affordable housing and a thorough understanding and commitment to best practice, policy
and legislation.
You will be an inspirational, values driven leader with a passion for social justice and for
supporting people and communities to reach their full potential, with the commitment to work
collaboratively across the organisation, whilst empowering your team to deliver operational
excellence within best practice principles.
The successful candidate will have excellent people management skills, an appetite for
innovation, display a proficient business and financial acumen and have a tertiary qualification
in a business or housing related discipline.
In addition, you will have the proficient communication and stakeholder management skills that
are required to manage and enhance commercial partnerships and stakeholder relationships
across the State. You will also have key experience providing operational input into new
developments, including target cohorts, rent modelling, apartment and interior design, safety,
accessibility, functionality and operational readiness.
As the State Manager, Operations you will also be responsible for supporting effective
mobilisation planning, including establishing operational processes, identifying workforce
requirements, developing resourcing models and ensuring teams have the capabil ity, systems
and support required to successfully deliver services from commencement. This will require
close collaboration with internal teams, project stakeholders and external partners to anticipate
challenges, manage risks and ensure new services transition smoothly into operations.
If you are all of the above and are passionate about the successful delivery of an organisation's
vision and strategic plan and display a high degree of professionalism, integrity and ethical
behaviour then we would like to hear from you.
In return you will be rewarded with an excellent salary and benefits package that will include
salary sacrifice packaging benefits, vehicle allowance, impressive leave entitlements and
flexible working arrangements.
To be considered for this opportunity you must meet the above criteria, have Australian
Citizenship or Permanent Residency status and currently hold or be willing to obtain the
relevant clearances and checks that are essential for this role.
For a confidential discussion and more information contact Mark Williams on 0450 311272, for
email enquiries and application submissions please forward in Word format to
mark@communityconsultingaustralia.com.au
Please note that applications will be reviewed as received and this role may close when a
successful candidate is appointed. Only shortlisted applicants that meet the above criteria and
have a background in community or public housing at a similar level will be contacted.
Questions about this role
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.