Assistant Facility Manager
About the role
Job Title
Assistant Facility Manager
Job Description Summary
Job Description
Job Description – Assistant Facility Manager
Manage the day-to-day facility operations to ensure smooth business continuity.
Oversee housekeeping, security, engineering, pantry, and other soft and hard facility services.
Ensure compliance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across all facility services.
Monitor vendor performance against SLAs, conduct regular performance reviews, and implement corrective actions where required.
Ensure preventive and corrective maintenance of building systems, utilities, and infrastructure.
Manage vendor contracts, service delivery, and contract compliance.
Monitor facility budgets, control operational costs, and optimize resource utilization.
Ensure compliance with statutory, health, safety, fire, and environmental regulations.
Handle space planning, office moves, and workplace management activities.
Coordinate with internal stakeholders to address facility-related requirements and ensure high levels of customer satisfaction.
Manage facility assets, utilities, inventory, and workplace resources effectively.
Plan and execute repair, maintenance, and renovation projects with minimal business disruption.
Conduct regular facility inspections, quality audits, and service reviews to maintain operational excellence.
Prepare operational reports, MIS, SLA performance reports, and management dashboards.
Coordinate internal and external audits and ensure timely closure of audit observations.
Support business continuity planning, emergency preparedness, and crisis management.
Drive continuous improvement initiatives to enhance operational efficiency, service quality, and employee workplace experience.
Resolve escalations related to facility services within the defined SLA timelines.
Ensure timely invoicing, vendor payments, and documentation as per organizational policies.
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INCO: “Cushman & Wakefield”
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