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Chat Support Executive

HCM Info Systems

Pune, INonsitePosted Jul 24, 2026
Posting intelligenceActively listedReposted 6×, possible evergreen/ghost posting

About the role

chat support executive helps customers in real-time through online text messages. Key duties include answering questions, fixing problems, and typing fast. on CareerExplorer or find templates on Expertia AI. [1, 2]Main Duties

Talk on chat: Answer customer messages fast and clearly.

Fix issues: Help solve problems with orders, accounts, or products.

Handle many chats: Talk to two or three people at the same time.

Save notes: Write down what happened in each chat.

Pass on hard problems: Send big issues to a manager or higher team.

Needed Skills

Good writing: Use clear words and correct spelling.

Fast typing: Type quickly so customers do not wait.

Be kind: Stay calm and nice, even if the customer is angry.

Use tools: Know how to use chat software and CRM systems.

Age criteria 18 to 29 years

School level: High school pass or a college degree.

Pay: ₹15,265.67 - ₹32,813.79 per month

Work Location: In person

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