Team Leader
Skills
About the role
About The Role
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
What you’ll be doing:
You’ll play a key role in the day-to-day running of the store - creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills.
With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
What we’re looking for:
Good leadership skills people want to follow - positive, proactive, and full of energy.
You're curious by nature, always learning, and eager to see the bigger picture.
You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
Step up, stay flexible, and set the tone by getting things done.
You’re fair, open to feedback, and thoughtful in how you make decisions.
You genuinely care about people, support growth, and help create a positive team vibe.
Why Join Us?
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people - and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
There’s no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we’ve received enough applications.
No agencies, please.
About You
About Us
Not Specified
Careers Site Advertising End DateAdvertising End Date:
30 Sep 2026
Internal Advertising End DateInternal Advertising End Date:
Not Specified
All LocationsAll Locations:
East Grinstead Unit 3
All Locations is a required field
All DepartmentsAll Departments:
Retail
All Departments is a required field
Vacancy TypeVacancy Type:
Permanent
Advertising SalarySalary Details:
Up to 13 depending on experience, minimum of 13 per Hourly working 37.5 hours per week
Vacancy IDVacancy ID:
150
Contracted Hours Per WeekContracted Hours Per Week:
11
Questions about this role
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