Food & Beverage Service Manager

Job ID: 164821

Department: Catering / Food & Beverage / Culinary Services / Distribution

Venue: Brisbane Convention & Exhibition Centre

ABOUT THE ROLE

Legends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.

At Legends Global, we love events, it's what we do. It's a part of our DNA and what drives us.

What You Will Be Responsible For

Leading food and beverage operations across a diverse range of events and outlets.

Delivering exceptional client, delegate and guest experiences.

Building strong relationships with clients and key stakeholders.

Coaching, developing and motivating large service teams.

Managing labour resources and ensuring effective rostering outcomes.

Driving service excellence, operational efficiency and continuous improvement.

Identifying revenue opportunities through upselling and service innovation.

Collaborating with operational teams to ensure seamless event delivery.

Maintaining high standards of presentation, professionalism and compliance.

ABOUT YOU

Everyday our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.

You will have a shared values and people-centric mind set and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you.

More about You...

Extensive food and beverage experience within a high-volume hospitality, events, convention centre, hotel or venue environment.

Proven success leading large and diverse operational teams.

Strong customer service focus with a commitment to creating exceptional experiences.

Excellent communication and relationship-building skills.

The ability to remain calm, organised and decisive in a fast-paced environment.

Strong attention to detail and operational planning capability.

Experience balancing customer outcomes with labour and commercial objectives.

A collaborative leadership style with a passion for developing people.

ABOUT US

The Brisbane Convention & Exhibition Centre seeks enthusiastic and engaged people to deliver incredible events and world class experiences to the highest levels of personal service. BCEC sits at the heart of Brisbane’s bustling South Bank cultural and entertainment precinct; home to art galleries, world class performing arts, and superb riverside dining. Managed by Legends Global, international venue management specialists, our venues connect people through the unique power of live experiences.

At the Centre we strive to create a working environment that rewards excellence and creates opportunities for advancement, while ensuring a balance between work, family and community. Our people are our goodness. We want our people to bring their best and be their best. At BCEC everyone belongs and we commit to providing a safe, inclusive and welcoming space.

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services, including feasibility and consulting, owner's rep, sales, partnerships, venue management, hospitality, merchandise, and content and booking. Our white-label approach ensures our partners remain front and centre while we harness the power of our global network - including over 450 venues, 20,000 events, and 165 million guests annually - to enhance their business and guest experience.

In the Asia Pacific & Middle East region, Legends Global is honoured that the worlds most esteemed brands and venues across the sports, entertainment, attractions, conventions and leisure industries trust us to achieve their vision, maximise their business and enhance the experience of fans and guests. Locally we support venues including Coca Cola Arena (Dubai), Brisbane Convention & Exhibition Centre, Qudos Bank Arena (Sydney), ICC Sydney, Te Pae Christchurch Convention Centre (NZ), RAC Arena Perth and Kai Tak Sports Park in Hong Kong.

If you're passionate about forging win-win partnerships, crafting unforgettable guest experiences, and leading innovative venue and event operations, we'd love to meet you.

Grow an exciting career at Legends Global - backed by a supportive, inclusive culture, an unmatched network of resources and benefits, and inspiring team members united in helping each other succeed every step of the way.

Feel like a place where you'd thrive? Join us in our persistent mission of living up to The Legends Global Way.

To learn more, visit us at www.LegendsGlobal.com and follow us @LegendsGlobal on Instagram, X, and LinkedIn.

REMOVE IF NOT RELEVANT TO ROLE:

Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.

To view the full position description, please click here Food & Beverage Service Manager.pdf

We have lodged this role on our own site as we are managing this project directly. No recruitment agencies please.