IT Infrastructure Operations Manager

Job No:Ad-5937

Work Type:Full Time

Location:Melbourne

Categories:Other

About us

At Transdev, we don’t just move people - we empower communities. As a global leader in mobility solutions, we deliver safe, innovative, and sustainable transport services across Australasia. From buses and ferries to trains and light rail, we help millions of people move safely and efficiently every year.

With more than 100,000 employees globally, we are united by a shared purpose: to serve the common good through technology, innovation, and operational excellence.

Your impact

As our IT Infrastructure Operations Manager, you will lead the performance, reliability, security, and continuous improvement of Transdev ANZ's infrastructure, platform, and workplace technology environment. Reporting to the Head of IT Infrastructure & Systems, you'll lead a multi-disciplinary team spanning infrastructure engineering, cloud platforms, security operations, systems administration, and end-user computing.

This is a significant leadership opportunity to shape our technology landscape, strengthen cyber resilience, modernise infrastructure platforms, and drive automation and operational excellence across a complex, distributed environment.

This role can be based in Sydney or Melbourne.

What you'll do

Lead infrastructure operations across cloud platforms, networking, systems administration, end-user computing, and security operations.

Own the availability, performance, and reliability of core infrastructure services including AWS, VMware, networking, Active Directory, Azure AD, endpoint management, and backup technologies.

Drive infrastructure cost optimisation and identify opportunities to improve efficiency and reduce waste.

Champion automation, infrastructure-as-code, and modern engineering practices to improve scalability and reliability.

Develop, coach, and inspire a team of infrastructure professionals, fostering accountability, innovation, and continuous improvement.

Strengthen ITSM disciplines including Change, Problem, Configuration, and Release Management.

Partner with Cyber Governance teams to maintain security controls and compliance with ISO 27001, NIST, and SOCI obligations.

Manage vendors and technology partners to ensure strong service delivery and commercial outcomes.

Lead infrastructure projects including cloud migration, platform upgrades, technology refreshes, and new site deployments.

Act as the senior escalation point for critical incidents and major outages.

What you bring

Experience & qualifications:

Significant experience (8+ years) within IT infrastructure, platform engineering, or IT operations environments.

Proven experience in a senior technical leadership or management role.

Strong expertise across AWS, VMware, Microsoft platforms, Windows Server, Linux, Cisco networking, and identity management technologies.

Experience leading and developing geographically dispersed, multi-disciplinary technical teams.

Strong understanding of cybersecurity operations, vulnerability management, and compliance frameworks including ISO 27001 and Essential Eight.

ITIL Foundation certification required.

Vendor certifications such as AWS, Microsoft, VMware, Cisco, or Security+ highly regarded.

Skills & attributes:

Strong operational leadership with the ability to balance strategic priorities and hands-on execution.

Excellent stakeholder engagement and communication skills.

Commercial mindset, balancing cost, risk, performance, and security outcomes.

Passion for developing people and building high-performing teams.

Modern engineering mindset with a focus on cloud, automation, and continuous improvement.

Strong analytical capability and data-driven decision-making.

Resilience and composure when managing critical incidents and competing priorities.

Why Join Transdev?

Enterprise Scale: Lead infrastructure supporting critical transport services across Australasia.

️ Technology Transformation: Play a key role in cloud adoption, automation, cybersecurity uplift, and infrastructure modernisation.

Leadership Opportunity: Build and develop a talented technical team while influencing enterprise technology strategy.

Career Growth: Join a global organisation that invests in leadership development and technical excellence.

Meaningful Impact: Help ensure the reliable and secure operation of services relied upon by millions of passengers.

Diversity, equity & inclusion

At Transdev, we believe that diverse perspectives create stronger teams, drive innovation, and help us better serve the communities in which we operate.

Our commitment to inclusion is reflected in our achievements. In 2026, Transdev was recognised as a Top 101 Employer for Women for the second consecutive year and achieved Silver Employer status in the Australian Workplace Equality Index (AWEI).

If you require adjustments during the recruitment process, please let us know - we're here to support you.

Ready to lead infrastructure at scale?

If you're a technology leader who thrives on operational excellence, modernisation, and developing high-performing teams, we'd love to hear from you.

Submit your application, including your resume and a brief cover letter outlining why you're the right fit for the role.

Join our team of Journey Makers - and help power the future of mobility.

Applications may close ahead of advertised date if a high volume of applications is received.

Advertised:24/07/2026

Applications close:23/08/2026