Appearance Team Leader

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

What makes ARRISE different?

We’re more than a company - we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.

We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.

We don’t just build products - we build opportunities, invest in our people, and foster growth at every level.

Role Description: Responsible for overseeing Appearance and Uniforms operations, ensuring compliance with company standards, inventory accuracy, process optimization, and high-quality on-camera presentation. This role combines people management, operational excellence, stock control, procedure development, and employee appearance monitoring to support a consistent customer and employee experience. This position may require onsite presence. Main Responsibilities:

Team Leadership & Operations: Manage daily team activities, including scheduling, attendance, holiday planning, onboarding, training, performance monitoring, KPI tracking, and disciplinary documentation.

Appearance Compliance & Quality Assurance: Monitor employee appearance and ensure adherence to Appearance Guidelines, reporting irregularities and providing recommendations for improvement.

Inventory & Stock Management: Oversee inventory control, stock accuracy, replenishment processes, and stock movement analysis to identify trends, risks, and optimization opportunities.

Process Improvement & Documentation: Maintain, update, and develop procedures, guidelines, and operational documentation while ensuring compliance with company standards and driving continuous improvement initiatives.

Research & Development: Participate in research, testing, and innovation projects focused on improving appearance consistency, operational efficiency, and employee experience.

Workshops & Training: Organize and facilitate workshops, training sessions, and awareness programs related to appearance standards, procedures, and best practices.

Employee & Stakeholder Support: Manage appearance-related requests, maintain effective communication with employees, collaborate cross-functionally, and build strong relationships with suppliers when applicable.

Reporting & Analysis: Prepare operational, inventory, performance, and compliance reports, providing insights and recommendations to support decision-making.

Hands-On Operational Support: Provide styling, makeup, hairdressing, uniform-related support, and other operational assistance as needed.

Compliance & Professional Responsibility: Ensure adherence to company policies, confidentiality standards, health and safety regulations, and responsible use of company resources.

Candidate Requirements:

Education: High School Diploma required. Professional certification in hairstyling, makeup, fashion, uniforms, or a related field is an advantage.

Experience: Previous experience in appearance management, styling, inventory control, operations, or team coordination. Leadership experience is considered a strong asset.

Language Skills: Advanced English with strong verbal and written communication skills.

Technical Skills: Proficiency in Microsoft Office and general PC applications. Experience with inventory or stock-management tools is an advantage.

Attention to Detail: Strong analytical skills with a high level of precision in maintaining appearance standards, documentation, and inventory records.

Interpersonal Skills: Excellent communication, presentation, stakeholder management, and relationship-building skills, with the ability to work effectively across diverse teams and cultures.

Organization & Problem Solving: Ability to manage multiple priorities, drive process improvements, and support operational efficiency.

Nice to Have:

Experience in makeup, hairstyling, fashion, uniforms, broadcast appearance, or image consulting.

Knowledge of skincare products, grooming standards, or appearance best practices.

Experience with supplier management, procurement, or inventory optimization projects.

Background in process improvement, SOP creation, or operational excellence initiatives.

Ready to Elevate Your Career? Join ARRISE Today!